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What is mpro5?

mpro5 emerges as a premier, customizable field service management software available through a subscription model, significantly boosting efficiency, flexibility, and overall effectiveness for a range of businesses. By utilizing a tailored mpro5 application, field teams can effortlessly perform mobile tasks and manage workflows directly from their smartphones or tablets. Furthermore, mpro5 is more than just an application; it serves as a holistic field service management platform that boasts its own management portal, comprehensive reporting and alert systems, as well as advanced mapping and graphing features, among other functionalities, which enable businesses to refine their operations extensively. This diverse set of tools empowers organizations to not only meet but excel in their industry, adapting to the demands of a competitive landscape. As a result, mpro5 positions itself as an essential resource for companies aiming to enhance their service delivery and operational efficiency.

What is iTouchVision?

We believe that our unique, flexible, and responsive platform, especially as a Field Service Management solution, will enable you to deliver exceptional customer service. This all-inclusive platform not only simplifies the management of incoming calls but also enhances online support, chat, SMS, self-service application synchronization, email communications, and social media integration, allowing for thorough customer management. It includes mobile applications across multiple platforms specifically designed to effectively manage your field workforce. This functionality allows your mobile team to receive, queue, schedule, complete, update, and notify clients about their job orders while on the move, ensuring efficiency and coordination. With iTouchVision’s Service Desk Solution, you can achieve effortless management of service requests and tasks throughout their entire life cycle. Additionally, the platform allows for the seamless organization and management of all back-office operations through easy-to-implement automated administrative workflows. While our customizable platform can meet many of your business needs, we understand that a standard solution might not be a perfect fit for your unique processes. In instances where our platform falls short of your expectations, we are committed to working with you to explore viable alternatives that align with your specific requirements. We are here to ensure that your experience is tailored and satisfactory, ultimately enhancing your operational effectiveness.

Media

Media

Integrations Supported

Integrations Supported

Worldpay

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Crimson Tide

Date Founded

1996

Company Location

United Kingdom

Company Website

www.mpro5.com

Company Facts

Organization Name

iTouchVision

Date Founded

2009

Company Location

United Kingdom

Company Website

www.itouchvision.com

Categories and Features

Categories and Features

Call Center

Not specified

Customer Service

Not specified

Help Desk

Not specified

Workforce Management

Not specified

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