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What is myOnlineReputationManager?

Online reviews have become a critical concern for many businesses across the nation. Customers are increasingly voicing their opinions about companies and their staff, leading to a surge in user-generated content. In addition, the number of platforms that facilitate these reviews is growing rapidly. Major review websites such as Yelp, Google+, and Facebook continue to draw significant traffic. Whether reviews are positive, negative, accurate, or false, it's essential to respond appropriately. To protect your business's reputation, you need to be proactive in managing your online image. Actively pursuing and highlighting positive reviews is vital to gaining an edge over your competitors. To achieve this, you may need either extra hours in an already busy day or a powerful tool to help you streamline the entire process. myORM steps in with a solution that monitors and notifies you of any new reviews posted about your business on key platforms. In addition, myORM provides several ways to encourage customers to share their feedback, thereby bolstering your efforts to enhance your online reputation. Ultimately, effectively managing reviews goes beyond mere duty; it is an essential component of a successful modern business approach. Moreover, embracing this strategy can lead to increased customer loyalty and improved overall satisfaction.

What is Guestmeter?

Guestmeter.com serves as a comprehensive platform for all your needs related to guest feedback and reputation management. With its online capabilities, you can efficiently oversee your reputation while conducting guest satisfaction assessments. The platform facilitates interaction with guests and helps manage reviews on popular sites such as Tripadvisor, Booking.com, Hostelworld, Zomato, and Yelp. Additionally, our mobile application empowers you to handle guest feedback from any location. You will also benefit from real-time notifications, enabling you to respond promptly and ensure that your guests leave your establishment satisfied. If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo. Key features of the Guestmeter app include: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.

Media

Media

Integrations Supported

Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Facebook
Foursquare
Google
Mews
PayPal
SiteMinder
Stayntouch PMS
Tripadvisor
Wufoo
Yelp
Zapier

Integrations Supported

Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Facebook
Foursquare
Google
Mews
PayPal
SiteMinder
Stayntouch PMS
Tripadvisor
Wufoo
Yelp
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49/monthly/per property
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

myOnlineForce

Date Founded

2016

Company Website

www.myonlinereputationmanager.com

Company Facts

Organization Name

Guestmeter

Date Founded

2019

Company Location

Turkey

Company Website

www.guestmeter.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Car Rental

Billing & Invoicing
Fines Management
Fleet Management
Quotes / Estimates
Rate Tables
Reservations Management
Split Billing
Vehicle Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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