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What is myOnlineReputationManager?

Online reviews have become a critical concern for many businesses across the nation. Customers are increasingly voicing their opinions about companies and their staff, leading to a surge in user-generated content. In addition, the number of platforms that facilitate these reviews is growing rapidly. Major review websites such as Yelp, Google+, and Facebook continue to draw significant traffic. Whether reviews are positive, negative, accurate, or false, it's essential to respond appropriately. To protect your business's reputation, you need to be proactive in managing your online image. Actively pursuing and highlighting positive reviews is vital to gaining an edge over your competitors. To achieve this, you may need either extra hours in an already busy day or a powerful tool to help you streamline the entire process. myORM steps in with a solution that monitors and notifies you of any new reviews posted about your business on key platforms. In addition, myORM provides several ways to encourage customers to share their feedback, thereby bolstering your efforts to enhance your online reputation. Ultimately, effectively managing reviews goes beyond mere duty; it is an essential component of a successful modern business approach. Moreover, embracing this strategy can lead to increased customer loyalty and improved overall satisfaction.

What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

Media

Media

No images available

Integrations Supported

Facebook
Foursquare
Google
Yelp

Integrations Supported

Facebook
Foursquare
Google
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

myOnlineForce

Date Founded

2016

Company Website

www.myonlinereputationmanager.com

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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