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What is nGAGEMENT?

nGUVU is recognized as a dependable source of cutting-edge gamification and employee engagement software specifically designed for contact centers, leveraging behavioral analytics and machine learning to promote ongoing participation among agents. With the goal of revolutionizing the contact center environment, nGUVU's engagement platform significantly improves the work experience for agents, making it more enjoyable and effective. Their nGAGEMENT solution stands out as a powerful and scalable cloud platform aimed at motivating call center employees and boosting their performance. It boasts a variety of features, including leaderboards, management of contests and rewards, tracking of activities, badge management, detailed reporting, predictive analytics, and performance monitoring, all of which enhance the overall engagement experience. Additionally, nGUVU remains dedicated to ongoing enhancements, ensuring their offerings adapt to the evolving demands of the industry, thereby improving both employee morale and operational productivity. As a result, organizations that implement nGUVU's solutions often see a marked increase in agent satisfaction and performance metrics.

What is Aspect League?

Workdays can break free from the usual routine by enhancing your team's productivity through the implementation of gamification using Aspect Leagueâ„¢, which injects new life into daily tasks with exciting challenges, friendly rivalries, and incentives for hard work. Design customized competitions that inspire employees to boost their knowledge and elevate their career skills, all while enjoying the process. Aspect League seamlessly merges with Aspect Qualityâ„¢ to provide personalized learning experiences that align with individual aspirations and broader organizational goals. Encourage employee loyalty by nurturing a workplace culture that prioritizes recognition and values each person's contributions. When employees find their work environment stimulating and rewarding, they are more likely to feel satisfied and remain dedicated to their roles. Enhance team dynamics through the combined effects of gamification, competition, and collaboration in the workplace. The League is tailored to engage both hybrid and remote teams, fostering significant connections and improving teamwork across diverse working arrangements. By adopting these innovative approaches, you can cultivate a more vibrant, inclusive, and collaborative workplace culture that benefits everyone involved. This transformation not only boosts morale but also drives overall organizational success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

nGUVU

Date Founded

2015

Company Location

Canada

Company Website

www.nguvu.com

Company Facts

Organization Name

Aspect, an Alvaria Brand

Company Location

United States

Company Website

aspect.com

Categories and Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

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