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What is nTireCRM?

Our CRM solution in Dubai boasts sophisticated, intelligent business dashboards and visual reports that provide instantaneous insights into all CRM-related processes, alongside analytics focused on meeting sustainable business goals. This CRM software, available in Dubai, is fully integrated to enable notifications and escalations through SMS and email, enhancing communication efficiency. nTireCRM operates as a completely web-based system tailored for Customer Relationship, Incident, and Lead Management, catering to enterprises in various industries including banking, insurance, retail, financial services, securities, healthcare, and manufacturing. Moreover, it features social media integrations that allow for real-time updates on incident statuses and the identification of cross-sell and up-sell opportunities. The system’s customizable workflow functionality empowers users to create and manage categories and subcategories dynamically, enabling efficient handling of incidents and inquiries. This all-encompassing strategy guarantees that businesses are equipped to proactively address customer requirements and adapt to market fluctuations, ultimately fostering stronger customer relationships and operational success. Additionally, the robust analytics capabilities support informed decision-making, promoting long-term growth and adaptability in an ever-evolving business landscape.

What is Tungsten Communications Manager?

Tungsten Communications Manager is an ideal tool for overseeing various forms of outbound communication, such as contracts, proposals, and mortgage-related documents, allowing line-of-business managers to effectively control their correspondence. This solution minimizes the need for IT assistance when delivering documents across diverse channels, including email, social media, and digital platforms, thus playing a crucial role in the evolution of your digital workflows. It enhances workflow efficiency and standardizes customer-facing processes by integrating smoothly with current legacy systems and essential enterprise applications. By leveraging data and user preferences, the platform facilitates the delivery of personalized, rich content communications that optimize opportunities for both cross-selling and up-selling. Users benefit from the ability to craft and manage tailored communications via a centralized platform that aggregates data from various sources, ultimately streamlining operations and saving valuable time. This all-encompassing strategy for managing communications not only strengthens client engagement but also fosters business growth and drives innovation, paving the way for future advancements in communication practices.

Media

Media

Integrations Supported

Cognigy.AI

Integrations Supported

Cognigy.AI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SunSmart Technologies

Date Founded

2005

Company Location

India

Company Website

www.sunsmartglobal.com/customer-relationship-management-software-dubai-qatar-uae-usa-london/

Company Facts

Organization Name

Tungsten Automation

Date Founded

1985

Company Location

United States

Company Website

www.tungstenautomation.com/products/communications-manager

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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