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What is netinsight ITFM?

Netinsight ITFM offers a comprehensive approach to managing the entire workflow, starting from strategic planning and progressing through calculation, contract and SLA management involving both customers and suppliers, service catalog management, cost allocation, and culminating in online service procurement and reporting designed for internal management as well as external clients. With the implementation of netinsight ITFM, organizations can achieve transparent cost structures within their IT departments, allowing for effective management and control of products and services based on operational metrics while also significantly reducing both time and costs. The netinsight product family has proven its value across a wide range of industries, reinforcing our status as a pioneering leader in the market, as demonstrated by the sale of over 200,000 licenses. Our diverse clientele includes publicly traded global corporations and mid-sized businesses, highlighting the extensive applicability and trustworthiness of our solutions. By opting for netinsight ITFM, organizations are empowered to enhance operational efficiency and improve service delivery significantly. This versatility ensures that every client can tailor their IT management practices to meet their specific needs and objectives.

What is Serviceware Financial?

Have you considered the most effective approach to managing your organization's service finances? Your search ends with Serviceware. Renowned for its outstanding Enterprise Service Management, Serviceware offers a unique range of solutions aimed at digitizing and automating service processes, effectively tackling challenges in IT, HR, and Customer Shared Services. With a client base exceeding 900, including eight prominent companies on the German DAX-30 stock index, Serviceware significantly enhances corporate performance planning and financial management across IT and shared services. Furthermore, their innovative scheduling app simplifies the process for patients and customers to book appointments via the Serviceware Resources scheduler. In an exciting recent advancement, Serviceware is deepening its partnership with KPMG, launching a collaborative service offering specifically designed for businesses involved in transfer pricing. Notably, the BARC Planning Survey 20 has awarded Serviceware Performance an impressive 37 top rankings, distinguishing it as a leading provider for planning and analytics within the DACH region, which solidifies its standing within the industry. As Serviceware continues to innovate and expand its offerings, it is evident that they are setting a benchmark for excellence in service management solutions. Their commitment to enhancing user experience and operational efficiency demonstrates a forward-thinking approach that many organizations can benefit from.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1000 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

netinsight

Company Website

www.nicetec.de/en/products/netinsight-itfm/netinsight-itfm-product-details/

Company Facts

Organization Name

Serviceware

Date Founded

1998

Company Location

Germany

Company Website

serviceware-se.com

Categories and Features

SLA Management

Not specified

Categories and Features

Financial Management

Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management

Resource Scheduling

Not specified

Transfer Pricing

Not specified

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