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What is omni:us?

Seamlessly integrate with existing claims frameworks while optimizing automation and reducing costs. The challenge of balancing budgetary constraints with customer satisfaction has been effectively resolved. Utilize data-driven insights to enhance decision-making and automate monotonous tasks, thereby equipping your claims personnel with better tools. Focus on customer satisfaction by facilitating a seamless link between incoming claims and your primary insurance platform. Tackle process inefficiencies through claims automation, leading to a noticeable increase in customer happiness. By automating the management of less complex claims, you can drastically decrease the need for manual handling. Improved triaging and manual claim assignments have significantly enhanced the performance of case management teams. The decrease in processing duration for remaining manual claims has allowed for real-time resolutions in various instances. The transition to a digital claims process has been accomplished by introducing FNOL-completeness checks, verifying coverage, and generating claims files automatically, all contributing to a more streamlined operation. This evolution not only boosts operational efficiency but also fosters stronger connections with clients, ultimately leading to a more satisfied customer base. As a result, your organization can better respond to market demands while maintaining high standards of service.

What is Mitchell WorkCenter?

Auto insurance providers seek effective methods to optimize the handling of physical damage claims, from the moment a loss is reported until the settlement is finalized. Mitchell WorkCenter presents a versatile, modular solution that can be customized to align with your business's specific needs. By improving both accuracy and operational efficiency, this system aids in minimizing overall ownership costs while achieving superior outcomes. It enables effortless information exchange with your claims management system, resulting in a more streamlined workflow. With a proven track record of executing successful projects in less than 90 days, your IT department will find it straightforward to integrate with Mitchell WorkCenter. Recognizing that each business has its own unique processes, WorkCenter provides the flexibility to tailor and manage software according to your operational requirements. You have the option to leverage the entire suite of features or select individual tools that fit seamlessly with your claims management procedures, which grants you greater control and adaptability. This level of customization not only supports your specific workflow but also enhances the efficiency of your claims processing, ultimately leading to improved service for your clients. In an industry where precision and speed are paramount, such tailored solutions can create a significant competitive advantage.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

omni:us

Date Founded

2015

Company Location

Germany

Company Website

omnius.com/platform/

Company Facts

Organization Name

Mitchell International

Date Founded

1946

Company Location

United States

Company Website

www.mitchell.com/solutions/auto-physical-damage/total-loss

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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