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What is openDoctor?

With features like smart forms, reminders, and payment options, your consumer experience can be fully automated. OpenDoctor operates in the cloud, eliminating the need for software installation. It integrates effortlessly with your existing systems and aligns with your workflows instead of imposing ours. Our advanced scheduling logic is user-friendly and can be applied consistently, regardless of the complexity of the appointment, whether in radiology or family medicine. We adapt to the current workflows of your EHR/RIS. The notification system lets you customize the content and timing for emails, texts, and voice reminders. To enhance revenue cycle management, patients can conveniently settle outstanding balances or co-pays directly within the scheduling workflow. Additionally, patients may utilize their mobile devices for check-ins, registration, and completing forms, ensuring a smooth and efficient process. This comprehensive approach ultimately fosters a more connected relationship between patients and healthcare providers.

What is Vocca?

Vocca is an advanced cloud-based AI voice solution specifically designed for healthcare organizations, streamlining patient communication and scheduling with remarkable efficiency. This innovative virtual assistant is available around the clock, handling incoming calls, organizing, changing, and canceling appointments within pre-existing scheduling or patient management systems, while also responding to questions about visits and necessary preparations. Furthermore, it sends out confirmations and reminders for appointments, makes outbound follow-up calls, manages waitlists, and can escalate urgent or complex issues to staff with a detailed call summary. The user-friendly dashboard enables teams to monitor calls and bookings across multiple locations effortlessly. Vocca caters to workflows in over 20 healthcare specialties, including medical imaging, dentistry, ophthalmology, primary care, and hospital services, while integrating seamlessly with more than 20 different scheduling and patient management platforms. This service is specifically designed for healthcare practices and groups that seek to enhance patient access and reduce the burden of call management without requiring significant changes to their existing software systems. By adopting this comprehensive solution, healthcare providers can not only streamline their operations but also significantly boost the quality of the patient experience, ultimately leading to improved patient satisfaction and engagement.

Media

Media

Integrations Supported

Integrations Supported

Doctolib

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

openDoctor

Date Founded

2010

Company Location

United States

Company Website

opendr.com

Company Facts

Organization Name

Vocca

Date Founded

2024

Company Location

United States

Company Website

vocca.com/en

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Online Booking
Online Payments

Medical Scheduling

Multi-Location
On Call Scheduling
Patient Scheduling
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Mobile Access
Self Management

Patient Experience

Not specified

Patient Scheduling

Not specified

Categories and Features

AI Voice Agents

Not specified

Patient Scheduling

Not specified

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