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What is payPLUS?

payPLUS offers an integrated payment platform that empowers merchant partners to accept a wide variety of payment methods across multiple channels. This customizable solution is tailored for both digital merchants and acquirers, ensuring smooth transactions whether online or in brick-and-mortar locations. With payPLUS, merchants have the capability to process an extensive range of payment options, such as credit cards and digital wallets, all managed through a unified interface. The platform is crafted to take advantage of recent regulatory changes and includes a self-onboarding feature that significantly cuts onboarding costs, allowing merchants to start processing payments just by downloading the app. Consequently, payPLUS not only streamlines payment acceptance but also significantly improves the merchant experience and boosts operational efficiency, making it a valuable tool for businesses in today’s fast-paced market. Additionally, the adaptability of the platform ensures that it can grow alongside the evolving needs of merchants.

What is Merchant Relationship Management by NMI?

NMI Merchant Relationship Management (formerly IRIS CRM) transforms how banks, ISOs, and payment providers manage merchants—streamlining complex processes from lead acquisition through underwriting, onboarding, and ongoing compliance. Designed specifically for the payments industry, Merchant Relationship Management centralizes risk management, compliance automation, and portfolio oversight within a single, scalable platform. The modular suite includes: Merchant Central – A portfolio management hub for automated onboarding, residual tracking, and performance reporting. ScanX – Advanced underwriting automation that gathers and validates KYC, KYB, and AML data in seconds. MonitorX – Real-time compliance monitoring to flag and manage merchant risk proactively. Each component integrates seamlessly with existing CRMs or operates as a standalone solution, reducing manual work and improving speed to activation. Key Advantages Built for payments, not retrofitted from generic CRMs White-label branding to maintain institutional control and trust Automated residuals and compliance tools that reduce errors and friction Scalable automation for high-volume portfolios and agent networks Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth. Unlike legacy systems, MRM unifies fragmented processes into one modern experience that improves efficiency, accuracy, and transparency. Teams can focus less on administration and more on growth, while merchants benefit from faster onboarding and better support. With NMI MRM, financial institutions can transform merchant management into a competitive advantage—reducing risk, boosting retention, and empowering growth at scale.