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What is pointOne?

In times of change, pointOne offers your business the confidence it needs. Our solution is reliable, flexible, and easy to implement while making a significant impact. The hospitality industry is in constant evolution, requiring advanced EPoS systems to keep pace. Our platform allows your employees to work more productively, react swiftly, and improve the customer experience overall. By removing barriers such as slow and unreliable hardware, IT issues arising from outdated or incompatible software, and overly complicated setups, we facilitate more fluid operations. The frustration of dealing with an unreachable support team is a situation many can relate to. Understanding that a one-size-fits-all strategy is ineffective, we navigate your system through a three-phase process designed to optimize your EPoS hardware, enhance and simplify your operational tools, and seamlessly integrate your existing software. Our dedicated support team is always on hand during the transition and beyond, ensuring you have the help you need anytime. Our approach is designed to be straightforward, culminating in a tailored assessment of your needs and a customized point of sale solution that prepares you for the future. Trust in our expertise to transform your operations in both an efficient and effective manner, leading to long-lasting improvements. We are committed to your success and ready to support your journey every step of the way.

What is Fidelity EPoS?

Our EPoS solution is crafted to enhance business operations, increase profitability, and improve the overall customer experience. We serve both medium-sized single-location businesses and larger organizations with multiple sites. If your enterprise operates in both the hospitality and retail sectors, you’ve found the ideal solution. Our integrated system is not only powerful but also flexible, designed to meet the varied needs of different industries. Through strategic partner integrations, we enhance our system's capabilities, streamlining ordering, delivery, and inventory management processes. As a company focused on service, we offer a full package that includes hardware supply and ongoing support. Moreover, we provide customized solutions for a wide range of sectors, including garden centers and student unions, ensuring that every business type gets the specialized attention it requires for optimal success. We are dedicated to your growth, continually adapting to the specific challenges your industry faces, and we believe that your achievements reflect our commitment to excellence.

Media

Media

Integrations Supported

App4
Flipdish
StockTake Online

Integrations Supported

BigCommerce
Magento
Mainstay Professional
Shopify
WooCommerce
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

pointOne

Date Founded

2001

Company Location

United Kingdom

Company Website

pointone-epos.co.uk

Company Facts

Organization Name

Fidelity Systems

Date Founded

1991

Company Location

United Kingdom

Company Website

www.fidelitysystems.co.uk

Categories and Features

Online Ordering

Not specified

Point of Sale

Not specified

Restaurant Management

Not specified

Restaurant POS

Not specified

Categories and Features

Customer Loyalty

Loyalty Card System

Online Ordering

Not specified

Point of Sale

Not specified

Restaurant POS

Not specified

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