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Ratings and Reviews 0 Ratings
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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
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SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
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What is pulseM?
The premier reputation management solution designed for home service providers integrates flawlessly with leading field management software. This allows you to handle customer service interactions with ease from any device, transforming feedback into a significant competitive advantage. Our platform customizes service interactions to meet the expectations of today’s homeowners who seek personalized engagement, making it easier to collect genuine customer reviews. By keeping homeowners updated about their upcoming appointments and providing tailored bios of their technicians, you can enhance their comfort and trust. Automating feedback requests after appointments can greatly increase the chances of obtaining online reviews. Such enhancements not only improve your online presence but also support lead generation, ultimately contributing to higher revenue. Additionally, a consistent influx of authentic reviews is crucial for bolstering your brand's reputation in the industry. When businesses place a strong emphasis on customer experience, they can cultivate loyalty and encourage long-term growth, establishing a solid foundation for future success.
What is ReputationStacker?
ReputationStacker is an innovative automated platform aimed at boosting customer interaction by increasing the quantity of reviews and feedback, which in turn supports your business's growth. By simply entering your customer information into the intuitive dashboard, the tool will send out an email or text containing a short survey to collect their opinions. It cleverly identifies happy customers and guides them to your chosen online review sites to share their positive feedback, while also offering a private communication channel for less satisfied customers to voice their concerns, which allows you to tackle problems head-on. With its feature for monitoring reviews, you will be notified whenever new reviews appear on different platforms, all of which can be efficiently managed through your dashboard for easier reputation oversight. Moreover, the Review Stream widget allows you to showcase your best reviews on your website, significantly improving your online visibility. The system can also be set up to automatically share positive reviews on your social media profiles, further enhancing your brand's exposure and reliability. This all-encompassing strategy not only helps you maintain but also boosts your business's online reputation, setting you up for long-term success. By leveraging these tools, you can foster a strong relationship with your customers and cultivate a positive brand image in the digital landscape.
Integrations Supported
ConnectWise PSA
Facebook
FieldEdge
FieldOPS
FieldWorx
Google Business Profile
Google Calendar
Housecall Pro
QuickBooks Online
QuickBooks Online Advanced
Integrations Supported
ConnectWise PSA
Facebook
FieldEdge
FieldOPS
FieldWorx
Google Business Profile
Google Calendar
Housecall Pro
QuickBooks Online
QuickBooks Online Advanced
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$69 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
pulseM
Date Founded
2001
Company Location
United States
Company Website
pulsem.me/
Company Facts
Organization Name
ReputationStacker
Company Location
United States
Company Website
reputationstacker.com
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label