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What is rGuest Express?
Encourage social distancing through the use of contactless mobile technologies that include check-in, notifications for room readiness, mobile keys, ID verification, and check-out, all conveniently available on guests' smartphones. Upon their arrival, guests receive an automated text message alerting them when their room is ready, which allows them to either pick up a physical room key or use a mobile key to proceed directly to their accommodations. This method not only simplifies the processes of checking in and out but also enables dining reservations to be managed simultaneously, increases staff productivity, and greatly improves the overall guest experience. Many hotels are increasingly adopting mobile technology to reduce operational costs while offering more self-service options for their patrons. With solutions like rGuest Express Mobile, those in the hospitality industry can enhance their service quality without the need to expand their on-site workforce. By implementing these self-service technologies, hospitality leaders can significantly boost guest satisfaction while effectively controlling costs. This system allows guests to bypass the front desk entirely, enabling them to head straight to their room after a long journey, which further elevates their travel experience. Furthermore, the smooth incorporation of mobile solutions into hotel operations creates a more tailored and efficient atmosphere for all guests. As a result, this trend not only benefits patrons but also enhances the brand reputation of the establishments that embrace it.
What is Houseguide?
Houseguide is a cutting-edge digital platform tailored for short-term rental hosts, aiming to improve guest experiences while streamlining property management duties. This innovative service allows hosts to create comprehensive, personalized guidebooks that guests can access through a simple link, removing the hassle of app installations. Guests enjoy 24/7 access to essential information, which features easy-to-follow video guides for various appliances, curated suggestions for local attractions, dining, and shopping, as well as critical information regarding their stay, such as check-in protocols and house regulations. Furthermore, hosts have the opportunity to boost their earnings through a built-in Shop feature within the guidebooks, where they can offer bespoke services and products like late check-outs, snacks, or bike rentals, all facilitated through secure transactions via Stripe. For property managers overseeing multiple listings, Houseguide enhances efficiency by enabling the rapid duplication of guidebooks, ensuring that consistent information is readily available across all properties. This streamlined approach not only saves valuable time but also significantly elevates the guest experience, ensuring that each visit is unforgettable. By providing hosts with the tools they need to manage their properties effectively, Houseguide sets a new standard in the short-term rental industry.
Integrations Supported
Agilysys Digital Marketing
Agilysys Visual One
Airbnb
Booking.com
FlipKey
Stripe
Tripadvisor
Tripping
Integrations Supported
Agilysys Digital Marketing
Agilysys Visual One
Airbnb
Booking.com
FlipKey
Stripe
Tripadvisor
Tripping
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Agilysys
Date Founded
1963
Company Location
United States
Company Website
www.agilysys.com/en/solutions/by-products/property-management/rguestexpressmobile/
Company Facts
Organization Name
Houseguide
Company Location
United States
Company Website
www.houseguideapp.com