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What is rater8?

Join the expanding network of healthcare professionals harnessing rater8 to foster online feedback, boost patient engagement, and improve medical services. Effortlessly generate compelling patient reviews and testimonials that make a difference. Our cutting-edge automated system is designed to enhance your review volume in specific areas, guaranteeing a strong online representation for your medical facility, practice, and individual healthcare providers. We are dedicated to helping you stand out from the competition and attract more patients through effective digital strategies. With our state-of-the-art employee performance management tools and customized patient feedback surveys for the healthcare industry, you can effectively identify both the strengths and weaknesses within your medical team. Gain enhanced operational insight and compare your facilities and providers against one another to uncover strategies for improving the patient journey. Additionally, track your patient satisfaction metrics in relation to those of your peers nationwide, allowing for continuous service enhancement. By embracing these innovative resources, you can ensure your practice remains agile and attuned to the evolving needs of patients, ultimately leading to a better healthcare experience for everyone involved.

What is MediCall?

For more than twenty years, TelTech Systems has been at the forefront of innovations in Healthcare Patient Communication, motivated by a crucial mission to provide medical practices with an easy-to-use platform that enhances patient engagement and boosts operational productivity. Our steadfast dedication has always been to create groundbreaking solutions that align with this mission. By allowing practices to automate patient messaging in multiple formats, we empower healthcare providers, from hospitals to other organizations, to communicate more effectively in ways that truly connect with their patients, thereby cultivating a genuinely patient-centered experience. The services offered by TelTech Systems include a communication platform meticulously crafted to optimize interactions, significantly reducing cancellations and “no-shows” while also benefitting financial outcomes. MediCall is particularly notable as a completely cloud-based system, providing customized options for voice calls, text messages, and email notifications, which ensures that practices can engage their patients in the most impactful way. Through this holistic strategy, we are continually setting new benchmarks for patient communication within the healthcare sector, striving to make every interaction meaningful. Our goal is to ensure that each patient feels valued and heard, further enhancing the overall quality of care provided.

Media

Media

Integrations Supported

Yelp

Integrations Supported

Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per user per month
Free Trial Offered?
Free Version

Pricing Information

$999 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rater8

Date Founded

2015

Company Location

United States

Company Website

rater8.com

Company Facts

Organization Name

TelTech Systems

Date Founded

1993

Company Location

United States

Company Website

www.teltechsystems.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

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