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What is rater8?

Join the expanding network of healthcare professionals harnessing rater8 to foster online feedback, boost patient engagement, and improve medical services. Effortlessly generate compelling patient reviews and testimonials that make a difference. Our cutting-edge automated system is designed to enhance your review volume in specific areas, guaranteeing a strong online representation for your medical facility, practice, and individual healthcare providers. We are dedicated to helping you stand out from the competition and attract more patients through effective digital strategies. With our state-of-the-art employee performance management tools and customized patient feedback surveys for the healthcare industry, you can effectively identify both the strengths and weaknesses within your medical team. Gain enhanced operational insight and compare your facilities and providers against one another to uncover strategies for improving the patient journey. Additionally, track your patient satisfaction metrics in relation to those of your peers nationwide, allowing for continuous service enhancement. By embracing these innovative resources, you can ensure your practice remains agile and attuned to the evolving needs of patients, ultimately leading to a better healthcare experience for everyone involved.

What is RepuGen?

RepuGen is a comprehensive software solution designed specifically for managing reputation and reviews in the medical field, catering to doctors, medical practices, larger healthcare organizations, and dental offices. A negative reputation can lead to significant financial losses, as statistics show that 75% of patients are unlikely to choose a healthcare provider with a rating lower than 4 stars. To gather insights on patient satisfaction right after their visits, RepuGen facilitates a survey process, encouraging patients to share their feedback on review platforms. This approach enables healthcare providers to gain a deeper understanding of patient experiences, enhance service recovery efforts, and simultaneously strengthen their online reputation. Given the increasing reliance on the internet for healthcare decisions, maintaining a positive online presence has become crucial for attracting new patients to dental and medical practices. Furthermore, it is essential to recognize that dissatisfied patients often voice their grievances loudly, potentially casting a shadow over your healthcare practice's image. By leveraging RepuGen's features, healthcare providers can proactively manage feedback and foster a more favorable perception in the community.

Media

Media

Integrations Supported

Yelp

Integrations Supported

AdvancedMD
Dentrix
DrChrono
EagleSoft
NextGen Healthcare EHR
Veradigm Practice Management

API Availability

API Availability

Pricing Information

$59 per user per month
Free Trial Offered?

Pricing Information

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rater8

Date Founded

2015

Company Location

United States

Company Website

rater8.com

Company Facts

Organization Name

RepuGen

Date Founded

2016

Company Location

United States

Company Website

www.repugen.com

Categories and Features

Patient Experience

Not specified

Reputation Management

Not specified

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Patient Engagement

Appointment Scheduling
Messaging

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

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