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What is resOS?

An effective restaurant reservation system is crucial for any eatery aiming to allow customers to secure tables ahead of time. Choose a flexible booking solution that is both easy to navigate and dependable, ensuring no commission fees for the first 25 bookings each month. The user-friendly visual table planner provides a straightforward method for tracking table availability and occupancy. Enhance your operational efficiency by overseeing reservations and quickly assigning tables to incoming guests. A convenient color-coded layout enables you to easily identify available, reserved, and occupied tables at a glance. Furthermore, reduce the likelihood of having unoccupied tables by using an online waitlist feature, permitting guests to sign up when your restaurant is at full capacity. This feature allows for seamless management of waitlist entries, enabling you to convert them into confirmed bookings with minimal effort. To further enrich the reservation experience, consider adding custom fields to your booking form, which lets you collect specific information and preferences from guests, such as dietary needs, special occasions, and the number of children accompanying them. This system not only streamlines the reservation process but also allows you to tailor your offerings to cater to the individual requirements of every guest, enhancing their overall dining experience. By prioritizing these aspects, your restaurant can foster a welcoming atmosphere that encourages repeat visits.

What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

Media

Media

Integrations Supported

Facebook
Google
Campaign Monitor
Google Analytics
Google Maps
Google Sheets
Instagram
Mailchimp
Olo
PayPal
Sitejet
Stripe
TikTok
Trustpilot
Yelp
Zapier

Integrations Supported

Facebook
Google
Campaign Monitor
Google Analytics
Google Maps
Google Sheets
Instagram
Mailchimp
Olo
PayPal
Sitejet
Stripe
TikTok
Trustpilot
Yelp
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$95 per month
Free Trial Offered?
Free Version

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

resOS

Company Location

Denmark

Company Website

resos.com

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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