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What is respond+?

Respond+ is a cloud-centric incident management tool designed specifically for law enforcement, fire departments, and emergency medical services, eliminating the need for on-site hardware or IT expertise. It is compatible with iOS, Android, and web browsers, enabling seamless access for all personnel within the department, from the chief to volunteers, whether they are in the office, in their vehicles, or using personal devices. As a Software as a Service (SaaS) offering, it operates on a subscription model that requires a monthly fee for access. Additionally, we will provide free integration with your Computer-Aided Dispatch (CAD) system, allowing for a smooth transition. You have the opportunity to test the service before making a commitment, ensuring it meets your department’s needs. This approach allows departments to focus on their critical functions while leveraging the efficiencies that modern technology provides.

What is First Due?

Keeping pace with the evolving landscape of firefighting and emergency response is increasingly challenging in today's world. National Fire and EMS organizations face difficulties in effectively managing their daily operations, spanning from Pre-Incident Planning to Response and Incident Reporting. Unfortunately, there is no single solution that adequately addresses the diverse needs of these agencies, which include personnel management, incident documentation, prevention strategies, and response coordination. A significant number of existing platforms rely on outdated technology and fail to leverage the advantages of cloud-based systems, such as enhanced flexibility and regular updates. As a result, many agencies find themselves locked into older software versions, missing out on essential features necessary for adapting to contemporary demands. Additionally, most available platforms prioritize records management and compliance over equipping first responders with the comprehensive information they require in the field, which can hinder their effectiveness. This gap in functionality underscores the pressing need for modernized solutions that prioritize the real-time needs of emergency responders.

Media

Media

Integrations Supported

ArcGIS

Integrations Supported

ArcGIS
ArcGIS CityEngine
FireInspection360
GeoComm
Streamline
Tyler Public Safety Insights

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zco Corporation

Date Founded

1989

Company Location

United States

Company Website

www.respondplus.us

Company Facts

Organization Name

First Due

Date Founded

2016

Company Location

United States

Company Website

www.firstdue.com

Categories and Features

EMS

Equipment Tracking
Fleet Management

Fire Department

Custom Map Views
Equipment Tracking
Facility Pre-planning Data
In-Vehicle Navigation
Search

Law Enforcement

Incident Mapping

Smart City

Not specified

Categories and Features

EMS

Not specified

Fire Department

Not specified

Fire Inspection

Not specified

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