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What is respond+?

Respond+ is a cloud-centric incident management tool designed specifically for law enforcement, fire departments, and emergency medical services, eliminating the need for on-site hardware or IT expertise. It is compatible with iOS, Android, and web browsers, enabling seamless access for all personnel within the department, from the chief to volunteers, whether they are in the office, in their vehicles, or using personal devices. As a Software as a Service (SaaS) offering, it operates on a subscription model that requires a monthly fee for access. Additionally, we will provide free integration with your Computer-Aided Dispatch (CAD) system, allowing for a smooth transition. You have the opportunity to test the service before making a commitment, ensuring it meets your department’s needs. This approach allows departments to focus on their critical functions while leveraging the efficiencies that modern technology provides.

What is Wachenblick?

Wachenblick is designed as an information display specifically for volunteer fire departments and industrial firefighting teams, operating seamlessly on Windows systems. It aggregates crucial data from both departmental and site-specific systems, showcasing essential information on a central station screen, including the status of vehicles and crews, schedules, inspection deadlines, weather conditions, official alerts, and updates related to plant operations or work activities. During emergencies, it presents detailed incident information and crew responses from an integrated alerting system, though it is essential to understand that Wachenblick merely shows alerts and does not send them out. A pre-configured connection for Groupalarm is readily available, with ongoing evaluations for compatibility with various other alerting systems. The software can numerically represent availability while ensuring that personal identifiers are excluded. Fire departments must supply the required Windows PC and display, while Wachenblick is tailored to incorporate their specific vehicles, roles, and personnel lists. For industrial uses, data from platforms such as Excel or SharePoint can be imported, and further interfaces can be accessed through an Enterprise license. A web-based demonstration utilizes simulated data to showcase the software's functionalities effectively. Moreover, this tool plays a significant role in boosting operational efficiency by enhancing communication and information exchange among team members, ultimately contributing to quicker response times and improved coordination during emergencies.

Media

Media

Integrations Supported

ArcGIS

Integrations Supported

Microsoft Excel
Microsoft SharePoint

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€39/station/month
Volunteer fire-department plan: €39 net (€46.41 incl. VAT) per fire station/month; one-time setup €357. A limited 90-day pilot for three departments is offered without license or setup fees. Plant fire-brigade package: from €9,264 net for the first year (three displays, setup, onsite commissioning, training, and support); from €2,964/year thereafter. Hardware and additional integrations may cost extra.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zco Corporation

Date Founded

1989

Company Location

United States

Company Website

www.respondplus.us

Company Facts

Organization Name

Peakboard

Date Founded

2016

Company Location

Germany

Company Website

wachenblick.de/

Categories and Features

EMS

Equipment Tracking
Fleet Management

Fire Department

Custom Map Views
Equipment Tracking
Facility Pre-planning Data
In-Vehicle Navigation
Search

Law Enforcement

Incident Mapping

Smart City

Not specified

Categories and Features

Fire Department

Not specified

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