Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Innkeeper's Advantage Reviews & Ratings
    43 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    184 Ratings
    Company Website
  • Innsoft Reviews & Ratings
    16 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,495 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    120 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,428 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    129 Ratings
    Company Website
  •  monday sales CRM Reviews & Ratings
    1,500 Ratings
    Company Website

What is roomMaster?

Over 5,500 properties worldwide utilize roomMaster by InnQuest, whether through the cloud or on-premises, spanning across more than 100 nations. This diverse range encompasses independent and boutique hotels, resorts, as well as both chain and standalone establishments. Our comprehensive solution features a hotel Property Management System (PMS) alongside EMV-compliant credit card payment processing. Additionally, we provide over 125 different reports, including advanced analytics, daily flash reports, and options for accounting exports. Our offerings also extend to a booking engine, channel manager, point of sale systems, activity scheduling, and revenue management tools. Furthermore, we support customer relationship management (CRM) functionalities and boast over 100 hospitality APIs and integrations, ensuring a seamless experience for our users. This extensive suite of services truly equips hotels to manage their operations efficiently.

What is Passepartout Welcome?

Welcome serves as the essential hub of the lodging establishment, functioning as the main system to manage and oversee all operational activities. Front office responsibilities, which include everything from providing quotes to processing checkouts, can be performed seamlessly through an intuitive and easy-to-navigate interface. Moreover, back office functions are adeptly handled thanks to software solutions that allow for centralized management of all hardware devices and building automation systems throughout the hotel. When utilized in a multi-property configuration, the software offers a unified perspective on availability and tape charts across different locations, making it easy to add or adjust bookings for all properties. The entire reservation management cycle, spanning from initial inquiries to the final checkout, is designed to be both straightforward and user-friendly, complemented by various automated features aimed at boosting front office productivity while significantly minimizing the potential for mistakes. This comprehensive integration not only enhances operational effectiveness but also enriches the guest experience by facilitating smoother communication and more efficient service delivery. In conclusion, the adoption of such advanced systems ultimately leads to a more organized and enjoyable stay for guests, solidifying the establishment's reputation in the industry.

Media

Media

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Flexkeeping
H&L POS
Idealpos
InTouch Data
IronWiFi
LodgIQ
MyForecast
QuickBooks Online
RateBoard
TokyDigital
UpsellGuru
Vikey
Wave RMS
Whistle Messaging

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Flexkeeping
H&L POS
Idealpos
InTouch Data
IronWiFi
LodgIQ
MyForecast
QuickBooks Online
RateBoard
TokyDigital
UpsellGuru
Vikey
Wave RMS
Whistle Messaging

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InnQuest Software

Date Founded

1995

Company Location

United States

Company Website

www.innquest.com

Company Facts

Organization Name

Passepartout

Date Founded

1989

Company Location

San Marino

Company Website

www.passepartoutsoftware.com/software/horeca/hotels

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Popular Alternatives

Popular Alternatives