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What is roomMaster?

Over 5,500 properties worldwide utilize roomMaster by InnQuest, whether through the cloud or on-premises, spanning across more than 100 nations. This diverse range encompasses independent and boutique hotels, resorts, as well as both chain and standalone establishments. Our comprehensive solution features a hotel Property Management System (PMS) alongside EMV-compliant credit card payment processing. Additionally, we provide over 125 different reports, including advanced analytics, daily flash reports, and options for accounting exports. Our offerings also extend to a booking engine, channel manager, point of sale systems, activity scheduling, and revenue management tools. Furthermore, we support customer relationship management (CRM) functionalities and boast over 100 hospitality APIs and integrations, ensuring a seamless experience for our users. This extensive suite of services truly equips hotels to manage their operations efficiently.

What is Vertical Booking?

Our transparent pricing model, characterized by a flat-rate structure, is resonating well with hotel managers by offering substantial savings, completely devoid of any commissions or per-reservation fees. We take immense pride in providing tailored support, which forms the cornerstone of our services. Each client receives dedicated, individualized attention from a specific account manager, and for those in the United States, we also offer an easily reachable call center. In addition to this personalized service, we create in-depth reports, including our customized KPI Report, to equip our clients with essential insights. Our CRS system integrates GDS/IDS distribution seamlessly with an online booking engine and channel manager, all unified on a single platform, which significantly boosts operational efficiency for our users. This holistic strategy not only streamlines management processes but also empowers hotel managers to base their decisions on real-time data, fostering a more informed operational environment. Ultimately, this combination of affordability and personalized service positions our offering as a valuable asset in the competitive hospitality landscape.

Media

Media

Integrations Supported

Amadeus LinkHotel
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Fedelta Point of Sale
Flexkeeping
H&L POS
IDeaS G3 RMS
Idealpos
IronWiFi
LodgIQ
Paired Plus
QuickBooks Online
UpsellGuru
Userguest
Wave RMS
WebRezPro
Whistle Messaging
Windcave

Integrations Supported

Amadeus LinkHotel
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Fedelta Point of Sale
Flexkeeping
H&L POS
IDeaS G3 RMS
Idealpos
IronWiFi
LodgIQ
Paired Plus
QuickBooks Online
UpsellGuru
Userguest
Wave RMS
WebRezPro
Whistle Messaging
Windcave

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InnQuest Software

Date Founded

1995

Company Location

United States

Company Website

www.innquest.com

Company Facts

Organization Name

Vertical Booking USA

Company Location

United States

Company Website

www.verticalbookingusa.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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