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What is rrweb?

rrweb is an open-source session replay and session recording library for capturing, replaying, and analyzing web user sessions. It is designed to serve as the replay infrastructure behind observability platforms, analytics tools, bug reporting products, automation systems, demo platforms, and custom developer products. rrweb records the fully rendered DOM and session event stream so teams can replay what users saw and did after JavaScript, dynamic content, and network-driven interface changes occur. Engineering teams can attach replays to error reports to understand the sequence of user actions, UI states, and context that led to a failure. Product and analytics teams can use rrweb to study clicks, scrolls, hesitation, navigation patterns, and real user journeys. QA and bug reporting teams can capture exact interaction sequences so developers can reproduce problems more easily. Automation teams can use rrweb’s structured capture of the rendered page as a reliable snapshot of what the user actually experienced. Demo platforms can use replay data to create reproducible product walkthroughs that can be embedded and updated without traditional video editing. rrweb Cloud adds managed hosting, scalable storage, indexing, querying, insights, deduplication, PII filtering, analysis, and processing for teams that do not want to operate the full infrastructure themselves. rrweb also supports AI workflows by exporting recordings as structured event streams that LLMs can summarize, triage, or consume through tool calls. By combining open-source session replay, extensible recording and playback, managed cloud infrastructure, privacy controls, and AI-ready event streams, rrweb helps teams build products that understand user behavior with far more context.

What is ClickStory?

To gain insights into user behavior, it's essential to view replay sessions and generate heat maps. This method effectively tracks a visitor's path through your site. You can observe their clicks, navigation, and areas of confusion. Additionally, replaying their sessions allows for an exact recreation of their experience. Heatmaps serve as a straightforward tool to evaluate various pages on your website and identify which ones resonate most with users. Have you ever felt inundated by the sheer volume of data available, unsure of its implications? Our platform boasts a user-friendly interface that presents analytics in an easily digestible format. Grasping user behavior is vital for enhancing your website's performance. Moreover, you can monitor user interactions without compromising their privacy, ensuring a respectful approach to data analysis. By utilizing these tools, you can make informed decisions that lead to improved user experiences.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rrweb

Date Founded

2025

Company Location

Netherlands

Company Website

rrweb.com

Company Facts

Organization Name

Cloudowl

Date Founded

2003

Company Location

Canada

Company Website

clickstory.app/

Categories and Features

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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