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What is salestar ?

Salestarâ„¢ possesses significant expertise in providing telecommunications solutions across the UK and Europe, having gained the confidence of some of the most reputable telecom companies globally to manage their operations effectively. Collaborating with prominent networks like O2, EE, and Vodafone, Salestarâ„¢ prides itself on its deep understanding of the telecom industry and offers a comprehensive range of services tailored for Telecoms Retail, B2B, Distribution & Dealer Management, as well as Refurbishment ventures. The company provides real-time management of all business activities through a centralized hub, giving users a holistic view of their entire organization. This setup removes the delays associated with waiting for multiple systems to compile data, as vital information is instantly accessible. Furthermore, Salestarâ„¢ boosts operational efficiency by refining processes across operations, warehousing, and administration with its integrated workflow management system, thereby enabling businesses to concentrate on growth and innovation. This commitment to excellence not only enhances productivity but also fosters a culture of continuous improvement within client organizations.

What is Csmart Gen AI and AI/ML Platform?

Csmart Gen AI & AI/ML is an innovative platform dedicated to generative AI and machine learning tailored for the telecommunications industry, aimed at enhancing intelligent automation and real-time personalization. Crafted specifically for operators and digital service providers, this platform empowers businesses to: Improve customer engagements: Leverage AI to tailor interactions across multiple channels, thereby boosting consumer satisfaction and fostering loyalty. Optimize network performance: Utilize predictive analytics and anomaly detection to enhance network operations while simultaneously reducing costs. Enable data-driven decision-making: Transform vast amounts of telecom data into actionable insights that can inform more effective product launches, marketing approaches, and customer support strategies. The platform is designed for seamless integration with various Csmart modules, complies with TM Forum-aligned APIs, and supports deployment in both cloud and hybrid environments. Furthermore, it is built to be flexible and scalable, allowing businesses to adjust with growth and evolving service offerings, which is crucial in maintaining a competitive edge. These combined attributes establish Csmart as a vital resource for contemporary telecommunications companies, ensuring they can navigate the complexities of the industry effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Custom
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

salestar connect

Date Founded

2000

Company Location

United Kingdom

Company Website

www.salestar.co.uk

Company Facts

Organization Name

Covalense Digital Solutions

Date Founded

2006

Company Location

India

Company Website

covalensedigital.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Rental

Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

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