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What is servicexpert?

Unicentric's premier product, the servicexpert Suite, acts as a powerful enterprise platform tailored for developing customized case management and service delivery applications that meet the unique needs of each client. These applications can be hosted either by Unicentric or by the clients themselves, which allows for the effective provision and documentation of client services, transaction processing, operational management, compliance oversight, and billing to payers. Leveraging our sophisticated data, form, report, and workflow engines, along with essential business tools such as email, calendaring, contact management, and document management, the platform enhances the efficiency of both front and back-office operations, including billing and accounting tasks. The customization and configuration are conducted at the application layer, enabling the development of truly tailored solutions while sidestepping the complications and costs tied to altering the core code of servicexpert. This level of flexibility not only empowers organizations to swiftly adapt their service delivery methods but also ensures they can efficiently respond to changing market demands and trends. Furthermore, the adaptability of the platform fosters innovation, allowing businesses to continuously refine their processes to better serve their clients.

What is Flowlogic?

Navigating the National Disability Insurance Scheme can often be quite intricate. However, our NDIS software Flowlogic is designed to assist with that challenge. Over the past four years, we have collaborated with NDIS service providers to create a comprehensive solution that effectively monitors both performance and scalability. Flowlogic manages all facets of NDIS services, and it was developed with a deep understanding of the operational processes involved. Our user-friendly NDIS solution not only helps service providers maintain compliance but also enhances cash flow and improves the delivery of services. In addition to Flowlogic, we also offer FlowPoint, a self-service portal tailored for managing participants, clients, and consumers. This portal serves to strengthen profitable business relationships, ensuring a consistent revenue stream within the NDIS framework and ultimately promoting better outcomes for all stakeholders involved.

Media

Media

Integrations Supported

Google
KeyPay
MYOB AccountRight
Microsoft Defender XDR
Xero

Integrations Supported

Google
KeyPay
MYOB AccountRight
Microsoft Defender XDR
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unicentric

Company Website

www.unicentric.com/solutions

Company Facts

Organization Name

Datanova

Date Founded

2004

Company Location

Australia

Company Website

datanova.com.au

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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