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What is servicexpert?

Unicentric's premier product, the servicexpert Suite, acts as a powerful enterprise platform tailored for developing customized case management and service delivery applications that meet the unique needs of each client. These applications can be hosted either by Unicentric or by the clients themselves, which allows for the effective provision and documentation of client services, transaction processing, operational management, compliance oversight, and billing to payers. Leveraging our sophisticated data, form, report, and workflow engines, along with essential business tools such as email, calendaring, contact management, and document management, the platform enhances the efficiency of both front and back-office operations, including billing and accounting tasks. The customization and configuration are conducted at the application layer, enabling the development of truly tailored solutions while sidestepping the complications and costs tied to altering the core code of servicexpert. This level of flexibility not only empowers organizations to swiftly adapt their service delivery methods but also ensures they can efficiently respond to changing market demands and trends. Furthermore, the adaptability of the platform fosters innovation, allowing businesses to continuously refine their processes to better serve their clients.

What is Neocase HR Ready?

Neocase HR Ready is designed to support your service center throughout its automation process, ensuring adaptability and growth as needs evolve. The diverse structures of organizations, along with a variety of employee profiles and geographical language differences, can complicate the provision of straightforward and effective HR services. Neocase HR Ready allows for seamless customization, enabling you to address these complex challenges and align the system with your specific organizational requirements. This solution is uniquely positioned as the only one tailored for midsized organizations, facilitating swift implementation while also allowing for enhancements as your HR function or service center develops over time. By offering this capability, Neocase HR Ready not only initiates strong HR operations but also fosters ongoing growth and improvement in your HR practices. Ultimately, it empowers organizations to navigate the evolving landscape of human resources with confidence and efficiency.

Media

Media

Integrations Supported

Integrations Supported

Clevy

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$100 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Unicentric

Company Website

www.unicentric.com/solutions

Company Facts

Organization Name

Neocase Software

Date Founded

2001

Company Location

United States

Company Website

www.neocasesoftware.com

Categories and Features

HR Case Management

Not specified

Human Services

Case Management
Child Welfare Management
Document Management
Reporting & Statistics

Categories and Features

HR Case Management

Not specified

Human Resources

360 Degree Feedback
Employee Database
Performance Management
Self Service Portal
Time & Attendance Management
Time Off Management

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