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What is servicexpert?

Unicentric's premier product, the servicexpert Suite, acts as a powerful enterprise platform tailored for developing customized case management and service delivery applications that meet the unique needs of each client. These applications can be hosted either by Unicentric or by the clients themselves, which allows for the effective provision and documentation of client services, transaction processing, operational management, compliance oversight, and billing to payers. Leveraging our sophisticated data, form, report, and workflow engines, along with essential business tools such as email, calendaring, contact management, and document management, the platform enhances the efficiency of both front and back-office operations, including billing and accounting tasks. The customization and configuration are conducted at the application layer, enabling the development of truly tailored solutions while sidestepping the complications and costs tied to altering the core code of servicexpert. This level of flexibility not only empowers organizations to swiftly adapt their service delivery methods but also ensures they can efficiently respond to changing market demands and trends. Furthermore, the adaptability of the platform fosters innovation, allowing businesses to continuously refine their processes to better serve their clients.

What is SupportAbility?

Navigating the NDIS can prove to be quite a complex endeavor. Our pricing guides and interconnected financial systems are designed to simplify the payment process associated with the services you offer under the NDIS. SupportAbility features powerful search capabilities that leverage your data to produce funding statements, progress reports on goals, and additional valuable insights. This capability allows you to seamlessly track a variety of metrics, including client absenteeism and logistics surrounding participant transport and provider travel. It also helps you identify gaps in compliance documentation and monitor client risks, ensuring that staff safety and quality care remain paramount. Furthermore, we support you in managing client objectives by crafting strategies, recording evidence, and assessing advancements over time. SupportAbility fosters collaboration among caregivers working across various services, which keeps the focus on the continuous progress of participants. By enhancing teamwork and equipping you with vital tools, we strive to improve the overall experience for providers and clients alike, making the journey through NDIS smoother and more efficient. Our commitment to innovation ensures that both caregivers and clients can engage effectively and achieve their goals.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unicentric

Company Website

www.unicentric.com/solutions

Company Facts

Organization Name

SupportAbility

Date Founded

1998

Company Location

Australia

Company Website

www.supportability.com.au

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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