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What is servicexpert?

Unicentric's premier product, the servicexpert Suite, acts as a powerful enterprise platform tailored for developing customized case management and service delivery applications that meet the unique needs of each client. These applications can be hosted either by Unicentric or by the clients themselves, which allows for the effective provision and documentation of client services, transaction processing, operational management, compliance oversight, and billing to payers. Leveraging our sophisticated data, form, report, and workflow engines, along with essential business tools such as email, calendaring, contact management, and document management, the platform enhances the efficiency of both front and back-office operations, including billing and accounting tasks. The customization and configuration are conducted at the application layer, enabling the development of truly tailored solutions while sidestepping the complications and costs tied to altering the core code of servicexpert. This level of flexibility not only empowers organizations to swiftly adapt their service delivery methods but also ensures they can efficiently respond to changing market demands and trends. Furthermore, the adaptability of the platform fosters innovation, allowing businesses to continuously refine their processes to better serve their clients.

What is Vertex360?

Vertex360 is a powerful software solution tailored for NDIS, aimed at improving the operational efficiency of disability support services through a wide array of features. It includes sophisticated rostering capabilities that optimize staff scheduling, thorough human resource management, and detailed participant management systems that allow for personalized care. Moreover, the software encompasses risk management protocols, role-based permissions for enhanced security, as well as support coordination and incident management features designed to elevate service delivery and ensure safety. With dynamic forms for streamlined documentation and digital agreement generation to lessen the administrative burden, compliance with NDIS standards is also a key feature. The provider dashboard offers real-time analytics for better decision-making, while the mobile app for workers ensures that crucial information is always accessible, regardless of location. This holistic approach not only improves service efficiency but also enhances the overall experience for both providers and participants.

Media

Media

Integrations Supported

Integrations Supported

MYOB AccountRight
QuickBooks Accountants
Stripe
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

25* AUD
Total Suite
Perfect value for money
$ 25 / mo
1 to 5 Participants

Platinum
Perfect value for money
$ 99 / mo
1 to 5 Participants
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Unicentric

Company Website

www.unicentric.com/solutions

Company Facts

Organization Name

Vertex360

Date Founded

2022

Company Location

Australia

Company Website

vertex360.io

Categories and Features

HR Case Management

Not specified

Human Services

Case Management
Child Welfare Management
Document Management
Reporting & Statistics

Categories and Features

Human Services

Case Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking

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