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What is Socxo?

Socxo, a prominent platform specializing in Brand Advocacy, enables companies to cultivate, oversee, and evaluate their social media advocacy initiatives. By leveraging Socxo, businesses can transform their employees into influencers, thereby enhancing organic reach for their content marketing strategies. Harnessing social media influence not only attracts and engages your workforce but also empowers fans and partners, ultimately turning them into exceptional brand ambassadors who can effectively represent your values and mission.

What is We Love Customers?

The We Love Customers platform brings together all the vital tools necessary for improving customer recommendations and cultivating loyalty. Although each tool functions autonomously, their seamless integration reveals enhanced capabilities and effectiveness. Turn your loyal customers into enthusiastic brand promoters by implementing a successful customer referral program. With We Love Customers, encourage your customers to advocate for your brand within their circles. Significantly improve customer satisfaction while strengthening loyalty. Use We Love Customers to measure how likely your customers are to recommend your brand via an NPS survey, which delivers crucial insights. By automating the collection of customer reviews, you can gain a richer understanding of your clientele. Gathering feedback not only helps you evaluate customer satisfaction but also builds trust among potential buyers. Furthermore, inspire your customers to interact more with your brand and return for additional purchases, creating a sustainable loop of loyalty and advocacy. In the end, the platform equips businesses with the tools necessary to foster enduring relationships with their customer base, ensuring success in a competitive market. This holistic approach empowers brands to thrive by leveraging their strongest asset: their customers.

Media

Media

Integrations Supported

CloudSponge
Ecwid
Shopify
UpContent
WordPress

Integrations Supported

CloudSponge
Ecwid
Shopify
UpContent
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$179 for 1,000 shares
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Socxo

Date Founded

2016

Company Location

United States

Company Website

www.socxo.com

Company Facts

Organization Name

We Love Customers

Date Founded

2016

Company Location

France

Company Website

www.welovecustomers.fr/

Categories and Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

Categories and Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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