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What is sterloCare?

SterloCare is a powerful healthcare digitization platform that transforms hospital management by improving patient satisfaction and meeting stringent regulatory compliance requirements such as NABH. By leveraging QR code-based patient support, it enables hospitals to handle service requests, complaints, and feedback more effectively, leading to timely follow-ups and enhanced care quality. The platform’s digital token system streamlines outpatient journeys by reducing wait times and improving overall patient flow. It provides instant notifications via mobile and email to keep hospital staff informed and responsive to ongoing tasks. SterloCare is multilingual, supporting diverse regions and ensuring ease of use for international healthcare settings. Its seamless integration with existing HIS software enhances operational workflows and data sharing across departments. The platform is highly customizable via an in-built low-code environment, allowing hospitals to quickly adapt features to their specific needs. SterloCare offers flexible deployment models, including cloud and on-premise installations, accessible across desktops, tablets, and mobile devices to maintain continuous workflow management. Role-based automated workflows and escalation protocols ensure timely completion of critical tasks and improve accountability. Comprehensive dashboards and reports enable data-driven decision-making by monitoring KPIs and performance metrics across the organization. By digitizing and automating key hospital processes, SterloCare drives operational excellence, reduces manual workloads, and boosts patient care outcomes efficiently.

What is Clearstep?

Empowering patients to take charge of their healthcare requirements and connect with the most appropriate services is our primary goal. Our strategy not only helps healthcare providers and systems attract new patients but also enhances the satisfaction and retention of existing ones by creating a more consumer-centric experience. This focus on engagement ultimately contributes to better health outcomes and patient involvement while optimizing workflows and enhancing overall operational efficiency. Furthermore, we assist health plans and payers by equipping their members with self-service tools for symptom evaluation, triage, and clear direction to discover the most suitable, convenient, and cost-efficient in-network care solutions. We partner with organizations in the fields of digital health, healthcare innovation, and healthcare SaaS to enhance their digital health services with clinically-validated AI chat solutions, ensuring that patients receive prompt and precise support in managing their health. By harnessing technology and establishing strategic partnerships, we strive to revolutionize the accessibility and delivery of healthcare services, ultimately aiming for a system that is more responsive to patient needs. This holistic approach not only benefits patients but also strengthens the overall healthcare ecosystem.

Media

Media

Integrations Supported

ChatGPT
Microsoft Dynamics 365 Business Central
Oracle Database
SAP HANA Cloud

Integrations Supported

ChatGPT
Microsoft Dynamics 365 Business Central
Oracle Database
SAP HANA Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

sterloCare

Company Location

India

Company Website

www.sterlocare.com

Company Facts

Organization Name

Clearstep

Date Founded

2018

Company Location

United States

Company Website

www.clearstep.health/

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

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