sterloCare Reviews & Ratings

sterloCare

4.8 out of 5 stars

Ratings and Reviews 11 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is sterloCare?

SterloCare is a powerful healthcare digitization platform that transforms hospital management by improving patient satisfaction and meeting stringent regulatory compliance requirements such as NABH. By leveraging QR code-based patient support, it enables hospitals to handle service requests, complaints, and feedback more effectively, leading to timely follow-ups and enhanced care quality. The platform’s digital token system streamlines outpatient journeys by reducing wait times and improving overall patient flow. It provides instant notifications via mobile and email to keep hospital staff informed and responsive to ongoing tasks. SterloCare is multilingual, supporting diverse regions and ensuring ease of use for international healthcare settings. Its seamless integration with existing HIS software enhances operational workflows and data sharing across departments. The platform is highly customizable via an in-built low-code environment, allowing hospitals to quickly adapt features to their specific needs. SterloCare offers flexible deployment models, including cloud and on-premise installations, accessible across desktops, tablets, and mobile devices to maintain continuous workflow management. Role-based automated workflows and escalation protocols ensure timely completion of critical tasks and improve accountability. Comprehensive dashboards and reports enable data-driven decision-making by monitoring KPIs and performance metrics across the organization. By digitizing and automating key hospital processes, SterloCare drives operational excellence, reduces manual workloads, and boosts patient care outcomes efficiently.

What is Daisee?

Daisee creates innovative technology designed to provide profound insights into the behavioral, emotional, and commercial interactions of customers. Utilizing a groundbreaking digital quality scorecard, Daisee automatically evaluates every customer interaction, pinpointing quality assurance challenges that necessitate human attention in critical aspects like compliance, communication, and conduct. This advanced software enables organizations to look beyond mere words and discover the underlying emotions present in their conversations, revealing the true thoughts and feelings of customers. With its ease of deployment across various telephony systems, Daisee empowers businesses to swiftly generate value. Currently, Daisee operates globally, with services available in Australia, New Zealand, and the United States, thereby expanding its reach and enhancing customer experiences worldwide.

Media

Media

Integrations Supported

ChatGPT
SAP HANA Cloud

Integrations Supported

Avaya Aura
Cisco Finesse
Five9
HubSpot CRM
HubSpot Customer Platform
MiCloud Connect
Microsoft Dynamics SL
NiCE CXone Mpower
Oracle CPQ
Salesforce
Twilio
Twilio Flex
Vonage Business
Vonage Contact Center
Zendesk
Zoho CRM
Zoom

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$89/month
This is an all you can eat monthly charge.
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

sterloCare

Company Location

India

Company Website

www.sterlocare.com

Company Facts

Organization Name

daisee

Date Founded

2017

Company Location

Australia

Company Website

www.daisee.com

Categories and Features

Patient Engagement

Not specified

Patient Experience

Not specified

Quality Management

Not specified

Categories and Features

AI Call Center

Not specified

AI Insurance

Not specified

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Business Intelligence

Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Quantitative Analysis
Scorecarding

Call Center

Inbound Call Center
Outbound Call Center
Reporting/Analytics

Claims Processing

Compliance Management
Customer Management

Compliance

Compliance Tracking
HIPAA Compliance
Risk Management

Customer Communications Management

Multi-Channel Communications

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Call Center Management
Performance Metrics
Self Service Portal

HIPAA Compliance

Compliance Reporting
For Healthcare
Remediation Management
Risk Management

Insurance Claims Management

Fraud management
Reporting

Natural Language Processing

Part-of-Speech Tagging

Patient Engagement

Appointment Scheduling

Qualitative Data Analysis

Quantitative Content Analysis
Sentiment Analysis

Quality Management

Complaint Management
Compliance Management
Risk Management
Training Management

Sales Coaching

Assessments
Goal Setting / Tracking
Performance Metrics

Telemedicine

HIPAA Compliant

Transcription

AI / Machine Learning
Natural Language Processing (NLP)

Workforce Management

Performance Appraisal

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