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What is storm CONTACT:SOCIAL?

When customers engage with your brand on social media, remaining silent is not a viable choice. You need a robust solution that gathers all your social media interactions into a single, user-friendly platform. This system must efficiently handle responses to messages, posts, and mentions. It should employ Machine Agents to automate replies and keep track of interactions, ensuring adherence to quality standards and regulatory requirements. By integrating platforms like Facebook, Instagram, LINE, Twitter, Viber, WhatsApp, and more into one cohesive view, you can eliminate the hassle of managing multiple channels. This integration empowers your agents to deliver a seamless, omni-channel experience across your social media platforms through storm CONTACT:SOCIAL. Engage effectively with every type of communication, as storm CONTACT:SOCIAL will streamline interactions for direct messages, comments, account tags, and all activities on your social wall. Achieve a comprehensive understanding of your social media presence while refining your customer engagement strategies. Adopting this all-encompassing approach not only enhances your responsiveness but also bolsters your brand's visibility and impact online, ultimately fostering stronger relationships with your audience.

What is AddResponse?

AddResponse is an innovative AI-driven software designed to oversee interactions on Facebook and Instagram, effectively called by the same name. This platform seamlessly integrates with both social media channels to automatically filter out negative comments, prohibited words, and other unwanted phrases. Users benefit from a centralized system that simplifies the management of comments across Instagram and Facebook while offering full customization options to dictate what content is permissible. By leveraging this tool, users can enhance their advertising efforts on both platforms. Key features of AddResponse include: • Continuous promotion of positive interactions. • The capability to manage comments across various pages, posts, and profiles effortlessly. • Enhanced conversion rates and increased sales from user ads. • Efficient identification and exclusion of disruptive trolls. • Automatic removal or concealment of comments that could hinder conversion success. • Automatic responses to comments, boosting lead generation. • Comprehensive training modules for optimal use. • Improved return on investment (ROI) coupled with reduced advertising expenses. With these features, AddResponse empowers users to maintain a positive online presence while maximizing their advertising potential.

Media

Media

Integrations Supported

Facebook
Facebook Ads
Instagram
Instagram Ads

Integrations Supported

Facebook
Facebook Ads
Instagram
Instagram Ads

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$67 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Content Guru

Company Location

United Kingdom

Company Website

www.contentguru.com/en-gb/products/front-office-cx/storm-contact-social/

Company Facts

Organization Name

Teknikforce

Date Founded

2013

Company Location

Dubai

Company Website

getaddresponse.in/

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

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