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What is storm Customer Knowledge System (CKS)?

Content Guru's Customer Knowledge System (CKS) is a robust CRM solution that assists businesses in effectively handling knowledge, case management, and ticketing workflows. By incorporating vital CRM features, CKS harmonizes with an organization’s communication infrastructure, significantly boosting customer satisfaction and engagement. This adaptable tool can operate on its own or be seamlessly integrated into an organization’s pre-existing storm systems, allowing for quick deployment. Accessible through any web browser, CKS empowers users to obtain information remotely at any time, mirroring the convenience of working from a traditional office environment. Furthermore, the platform enables users to access detailed interaction histories for particular contacts in the DTA, which aids in evaluating customer relationships, pinpointing recurring issues, and simplifies the oversight for Supervisors in monitoring customer interactions. In essence, CKS not only enhances operational productivity but also cultivates a richer comprehension of customer needs and behaviors, ultimately driving business success. Additionally, as organizations increasingly prioritize customer-centric strategies, tools like CKS become vital for staying competitive in today's dynamic market landscape.

What is DentalGuru?

DentalGuru is a specialized software solution created to streamline the management of dental clinics and hospitals, focusing on enhancing their operational efficiency. It is available in two versions: DentalGuru Pro, which is specifically designed for larger, multi-location clinics that require distinct roles for staff members such as accountants and lab managers, and DentalGuru Lite, which is intended for smaller dental practices managed by dentists along with their administrative teams. This all-encompassing platform boosts patient engagement, facilitates higher appointment bookings, and promotes improved communication among dental professionals. By honing in on operational effectiveness, it reduces administrative workloads and elevates overall management in dental settings. Additionally, DentalGuru complies with privacy standards such as HIPAA, ensuring the secure handling of patient data. Tailored to meet the unique needs of dental practitioners, the software equips them to deliver exceptional patient care while managing their operations with increased convenience. Ultimately, DentalGuru aspires to transform the functionality of dental practices, rendering them not only more efficient but also more welcoming to patients. This innovative approach could set a new standard in dental practice management, paving the way for a future where clinical operations are seamlessly integrated and patient experiences are prioritized.

Media

Media

No images available

Integrations Supported

Microsoft Access
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SQL Server
Salesforce
storm Cloud Contact Center

Integrations Supported

Microsoft Access
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SQL Server
Salesforce
storm Cloud Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

₹1999/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Content Guru

Company Location

United Kingdom

Company Website

www.contentguru.com/product/customer-knowledge-system/

Company Facts

Organization Name

DOAGuru InfoSystems

Date Founded

2021

Company Location

India

Company Website

dentalguru.software/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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