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What is storm Customer Knowledge System (CKS)?

Content Guru's Customer Knowledge System (CKS) is a robust CRM solution that assists businesses in effectively handling knowledge, case management, and ticketing workflows. By incorporating vital CRM features, CKS harmonizes with an organization’s communication infrastructure, significantly boosting customer satisfaction and engagement. This adaptable tool can operate on its own or be seamlessly integrated into an organization’s pre-existing storm systems, allowing for quick deployment. Accessible through any web browser, CKS empowers users to obtain information remotely at any time, mirroring the convenience of working from a traditional office environment. Furthermore, the platform enables users to access detailed interaction histories for particular contacts in the DTA, which aids in evaluating customer relationships, pinpointing recurring issues, and simplifies the oversight for Supervisors in monitoring customer interactions. In essence, CKS not only enhances operational productivity but also cultivates a richer comprehension of customer needs and behaviors, ultimately driving business success. Additionally, as organizations increasingly prioritize customer-centric strategies, tools like CKS become vital for staying competitive in today's dynamic market landscape.

What is GuruFocus?

GuruFocus emerges as the most comprehensive platform dedicated to value investing found online. It offers an extensive range of data and tools specifically designed for investors who prioritize the analysis of business performance and stock valuation. By combining historical data, financial statistics, and valuation measures with powerful screening tools, visual graphs, and comparative analysis features, it enables investors to make well-informed decisions for the long run. In addition, GuruFocus provides in-depth insights into the trading behaviors and portfolios of institutional investors and corporate leaders, while also offering macroeconomic indicators, general market valuations, and sector-specific information, all of which enhance users' understanding of market dynamics and valuations. The platform regularly features a variety of financial news articles, investment insights, and expert viewpoints to support investors in their investment journeys. Furthermore, GuruFocus continuously updates its resources to reflect the latest market trends, ensuring that users are equipped with current information to navigate the intricate financial landscape effectively. This steadfast dedication to value investing makes GuruFocus.com an indispensable tool for anyone looking to successfully maneuver through the complexities of the financial markets.

Media

Media

Integrations Supported

Microsoft Access
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SQL Server
Salesforce
storm Cloud Contact Center

Integrations Supported

Microsoft Access
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SQL Server
Salesforce
storm Cloud Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Content Guru

Company Location

United Kingdom

Company Website

www.contentguru.com/product/customer-knowledge-system/

Company Facts

Organization Name

GuruFocus

Date Founded

2004

Company Location

United States

Company Website

www.gurufocus.com/about

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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