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Ratings and Reviews 0 Ratings
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What is storm Customer Knowledge System (CKS)?
Content Guru's Customer Knowledge System (CKS) is a robust CRM solution that assists businesses in effectively handling knowledge, case management, and ticketing workflows. By incorporating vital CRM features, CKS harmonizes with an organization’s communication infrastructure, significantly boosting customer satisfaction and engagement. This adaptable tool can operate on its own or be seamlessly integrated into an organization’s pre-existing storm systems, allowing for quick deployment. Accessible through any web browser, CKS empowers users to obtain information remotely at any time, mirroring the convenience of working from a traditional office environment. Furthermore, the platform enables users to access detailed interaction histories for particular contacts in the DTA, which aids in evaluating customer relationships, pinpointing recurring issues, and simplifies the oversight for Supervisors in monitoring customer interactions. In essence, CKS not only enhances operational productivity but also cultivates a richer comprehension of customer needs and behaviors, ultimately driving business success. Additionally, as organizations increasingly prioritize customer-centric strategies, tools like CKS become vital for staying competitive in today's dynamic market landscape.
What is PayStorm?
PayStorm is a cutting-edge platform that harnesses the power of artificial intelligence to optimize accounts receivable workflows, significantly improving cash flow management for small and medium enterprises. By employing advanced machine learning algorithms, PayStorm analyzes payment patterns to identify clients who may pose risks of late payments before they actually fall behind, resulting in an impressive 40% decrease in overdue payments and a faster collection timeline by 17 days. The platform seamlessly integrates with popular accounting solutions like QuickBooks and Xero, enabling automatic uploads of invoicing data for effective payment assessments. Notable features include machine learning-based risk assessments, automated payment reminders that maintain professional rapport, detailed cash flow analyses, and predictive insights for future financial planning. Furthermore, PayStorm enhances productivity by saving teams over five hours weekly through smart automation while maintaining strict compliance with GDPR security standards. This solution is especially valuable for businesses that follow project-based or retainer models, providing efficient receivables management without requiring extensive financial expertise. With its intuitive design and robust features, PayStorm not only empowers businesses to enhance their cash flow but also instills confidence in managing accounts receivable effectively. The platform stands out as an essential tool for businesses looking to modernize their financial processes and improve overall efficiency.
Integrations Supported
Microsoft Access
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SQL Server
Salesforce
Xero
storm Cloud Contact Center
Integrations Supported
Microsoft Access
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SQL Server
Salesforce
Xero
storm Cloud Contact Center
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$24/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Content Guru
Company Location
United Kingdom
Company Website
www.contentguru.com/product/customer-knowledge-system/
Company Facts
Organization Name
PayStorm AI
Date Founded
2022
Company Location
United States
Company Website
paystorm.ai
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Accounts Receivable
ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing