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What is storm Customer Knowledge System (CKS)?

Content Guru's Customer Knowledge System (CKS) is a robust CRM solution that assists businesses in effectively handling knowledge, case management, and ticketing workflows. By incorporating vital CRM features, CKS harmonizes with an organization’s communication infrastructure, significantly boosting customer satisfaction and engagement. This adaptable tool can operate on its own or be seamlessly integrated into an organization’s pre-existing storm systems, allowing for quick deployment. Accessible through any web browser, CKS empowers users to obtain information remotely at any time, mirroring the convenience of working from a traditional office environment. Furthermore, the platform enables users to access detailed interaction histories for particular contacts in the DTA, which aids in evaluating customer relationships, pinpointing recurring issues, and simplifies the oversight for Supervisors in monitoring customer interactions. In essence, CKS not only enhances operational productivity but also cultivates a richer comprehension of customer needs and behaviors, ultimately driving business success. Additionally, as organizations increasingly prioritize customer-centric strategies, tools like CKS become vital for staying competitive in today's dynamic market landscape.

What is Storm MCP?

Storm MCP acts as a sophisticated gateway focused on the Model Context Protocol (MCP), enabling effortless connections between AI applications and a variety of verified MCP servers with a simple one-click deployment option. It guarantees strong enterprise-grade security, improved observability, and straightforward tool integration without requiring extensive custom coding efforts. By standardizing connections for AI and selectively exposing specific tools from each MCP server, it aids in reducing token consumption while optimizing model tool selection. Users benefit from its Lightning deployment feature, granting access to over 30 secure MCP servers, while Storm efficiently handles OAuth-based access, detailed usage logs, rate limits, and monitoring. This cutting-edge solution is designed to securely link AI agents with external context sources, allowing developers to avoid the complexities involved in creating and maintaining their own MCP servers. Aimed at AI agent developers, workflow creators, and independent innovators, Storm MCP is distinguished as a versatile and customizable API gateway, alleviating infrastructure challenges while providing reliable context for a wide array of applications. Its distinctive features make it a vital resource for enhancing the AI integration experience, ultimately paving the way for more innovative and efficient solutions in the realm of artificial intelligence.

Media

Media

Integrations Supported

Atlassian Clover
Claude
Cursor
GitHub
Grafana
HubSpot CRM
LaunchDarkly
Microsoft 365
Model Context Protocol (MCP)
MongoDB
OAuth
Oracle Cloud Infrastructure
SQL Server
Salesforce
Slack
Supabase
Terraform
Twilio
Visual Studio Code
storm Cloud Contact Center

Integrations Supported

Atlassian Clover
Claude
Cursor
GitHub
Grafana
HubSpot CRM
LaunchDarkly
Microsoft 365
Model Context Protocol (MCP)
MongoDB
OAuth
Oracle Cloud Infrastructure
SQL Server
Salesforce
Slack
Supabase
Terraform
Twilio
Visual Studio Code
storm Cloud Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Content Guru

Company Location

United Kingdom

Company Website

www.contentguru.com/product/customer-knowledge-system/

Company Facts

Organization Name

Storm MCP

Company Location

United States

Company Website

stormmcp.ai/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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