Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is teamthink Envoy?
Insurance teams encountering difficulties with manual audits and reporting can greatly benefit from dedicated quality assurance software. This advanced tool simplifies the quality assurance process for claims and underwriting by offering features such as customizable questionnaire builders, instant file selection, and real-time feedback capabilities. With teamthink Envoy, quality assurance teams are empowered to improve both individual and team performance, enhance financial results, and increase customer satisfaction. A key aspect of effective quality assurance is accurately measuring performance against set best practices, which allows organizations to pinpoint and rectify performance gaps. teamthink Envoy supports this essential function, providing the necessary data to improve quality while reducing operational costs and refining the QA workflow. By transitioning from a manual QA process to an automated system, users can quickly retrieve questionnaires and performance data. Additionally, the software produces valuable reports that connect performance issues with quality assurance challenges, revealing their effects on financial leakage and risk management. This comprehensive approach not only enhances productivity but also creates a more streamlined and effective working environment for all team members. Ultimately, the integration of such technology can significantly transform the way insurance teams manage their quality assurance processes.
What is LexisNexis Active Insights?
Active Insights delivers essential intelligence that enables you to improve customer retention, reduce loss ratios, and uncover new business possibilities. By leveraging Active Insights, you can anticipate important changes in your client portfolio. This tool encourages a proactive and hands-on approach to identify and meet the changing demands of your customers. Engaging with your clients in a timely manner helps to reinforce existing relationships and broaden your portfolio. You will receive alerts for specific events that you select, ensuring that premiums remain in sync with evolving risks. By enhancing your communication methods, you can engage customers in a more efficient, targeted, and timely manner. Active Insights adeptly connects life events with the policies in your portfolio, notifying you of significant alterations that could impact both your clients and your business operations. Customized updates offer a comprehensive view of your portfolio, equipping you with crucial insights to prioritize client needs and effectively manage risk, while also facilitating potential avenues for future growth. This well-rounded approach not only fosters a more resilient business model but also enhances customer satisfaction and loyalty in the long run.
Integrations Supported
Equisoft/manage
OpenAdapt
Taktile
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Athenium Analytics
Company Location
United States
Company Website
www.athenium.com/products/teamthink-envoy/
Company Facts
Organization Name
LexisNexis
Company Location
United States
Company Website
risk.lexisnexis.com/products/active-insights