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What is Tessi?
In the modern landscape, communication takes place across an array of platforms like social media, text messages, emails, and phone calls, resulting in a growing variety of ways customers can interact. To improve the accessibility and usefulness of documents for employees and business operations, ongoing digitization of these records is crucial. The benefits of this shift are considerable, encompassing reduced costs, quicker responses to customers, and greater flexibility in operations. Tessi offers an all-encompassing solution that merges various forms of incoming digital and physical workflows into one cohesive platform, suitable for both mailroom needs and specialized industry documents. Our broad range of services features multi-channel scanning, automated document recognition and sorting, efficient email management, as well as the automated extraction and verification of supplementary documents. By utilizing cutting-edge OCR/ICR technologies in conjunction with automation and semantic analysis, we greatly enhance the process of reading, extracting, indexing, and categorizing your documents, leading to a more effective information management system. By adopting our innovative approaches, you can not only streamline your document handling but also prepare your organization for future challenges. Embrace the evolution of document management with our tailored solutions that adapt to your changing requirements.
What is Papyrus Document System?
Papyrus Omni-Channel operations facilitate interactions that traverse multiple channels, devices, enterprises, and timeframes, resulting in a unified and cohesive experience for handling both incoming and outgoing communications. Each customer interaction across diverse touchpoints is associated with a dynamic case that tracks the entire conversation journey, enabling clients to initiate a discussion on one channel and finish it on another seamlessly. The Papyrus CCM Platform is utilized by some of the world’s largest corporations to boost operational efficiency and drive digital transformation, having been rigorously tested in various real-world scenarios over the years. This innovative solution allows for the generation of all types of outbound business communications and can produce documents with varying levels of complexity, all from a singular platform. Papyrus Software empowers organizations to distribute a wide range of documents through both digital and traditional channels, while also integrating a feedback mechanism for continuous improvement. Furthermore, templates are fine-tuned to correspond with the target channel only at the moment of distribution, guaranteeing optimal relevance and presentation. By providing this level of flexibility, businesses can cultivate a more integrated relationship with their customers, ultimately leading to enhanced satisfaction and loyalty over time. Such a comprehensive approach ensures that every customer interaction is meaningful and tailored to their specific needs.
Integrations Supported
Scal-e
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tessi
Date Founded
1971
Company Location
France
Company Website
www.tessi.eu/en/
Company Facts
Organization Name
ISIS Papyrus America
Date Founded
1988
Company Location
Austria
Company Website
www.isis-papyrus.com
Categories and Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Categories and Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control