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What is Tessi?

In the modern landscape, communication takes place across an array of platforms like social media, text messages, emails, and phone calls, resulting in a growing variety of ways customers can interact. To improve the accessibility and usefulness of documents for employees and business operations, ongoing digitization of these records is crucial. The benefits of this shift are considerable, encompassing reduced costs, quicker responses to customers, and greater flexibility in operations. Tessi offers an all-encompassing solution that merges various forms of incoming digital and physical workflows into one cohesive platform, suitable for both mailroom needs and specialized industry documents. Our broad range of services features multi-channel scanning, automated document recognition and sorting, efficient email management, as well as the automated extraction and verification of supplementary documents. By utilizing cutting-edge OCR/ICR technologies in conjunction with automation and semantic analysis, we greatly enhance the process of reading, extracting, indexing, and categorizing your documents, leading to a more effective information management system. By adopting our innovative approaches, you can not only streamline your document handling but also prepare your organization for future challenges. Embrace the evolution of document management with our tailored solutions that adapt to your changing requirements.

What is Papyrus Document System?

Papyrus Omni-Channel operations facilitate interactions that traverse multiple channels, devices, enterprises, and timeframes, resulting in a unified and cohesive experience for handling both incoming and outgoing communications. Each customer interaction across diverse touchpoints is associated with a dynamic case that tracks the entire conversation journey, enabling clients to initiate a discussion on one channel and finish it on another seamlessly. The Papyrus CCM Platform is utilized by some of the world’s largest corporations to boost operational efficiency and drive digital transformation, having been rigorously tested in various real-world scenarios over the years. This innovative solution allows for the generation of all types of outbound business communications and can produce documents with varying levels of complexity, all from a singular platform. Papyrus Software empowers organizations to distribute a wide range of documents through both digital and traditional channels, while also integrating a feedback mechanism for continuous improvement. Furthermore, templates are fine-tuned to correspond with the target channel only at the moment of distribution, guaranteeing optimal relevance and presentation. By providing this level of flexibility, businesses can cultivate a more integrated relationship with their customers, ultimately leading to enhanced satisfaction and loyalty over time. Such a comprehensive approach ensures that every customer interaction is meaningful and tailored to their specific needs.

Media

Media

Integrations Supported

Scal-e

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Tessi

Date Founded

1971

Company Location

France

Company Website

www.tessi.eu/en/

Company Facts

Organization Name

ISIS Papyrus America

Date Founded

1988

Company Location

Austria

Company Website

www.isis-papyrus.com

Categories and Features

Categories and Features

Document Management

Access Controls
Collaboration Tools
Compliance Tracking
Document Archiving
Document Delivery
Document Retention
File Recovery
File Type Conversion
Full Text Search
Offline Access
Optical Character Recognition
Version Control

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