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The Hotelier represents a thorough and unified Property Management Suite that manages every aspect of hotel operations, including front office and reservation management, food and beverage offerings, banquet coordination, inventory oversight, guest services, financial accounting, payroll administration, engineering and maintenance, and housekeeping, while also delivering real-time business insights for prompt decision-making. In the highly competitive arena of the hospitality sector, the edge comes not only from the elegance of the facilities but also, and perhaps more importantly, from the quality of customer service rendered. To uphold exceptional standards of customer service, it is essential to meticulously oversee a wide array of functions and processes, much like a conductor expertly guiding an orchestra to produce a flawless performance. This orchestration guarantees that every detail of the guest's experience receives attention, resulting in a seamless and pleasurable stay. Furthermore, a hotel that successfully combines superior service with operational efficiency is more likely to thrive amidst the multitude of options available to travelers. In such a saturated market, the ability to adapt and innovate is crucial for sustained excellence and guest satisfaction.
What is Amadeus Demand360?
Amadeus Demand360 distinguishes itself as a premier business intelligence tool, offering hoteliers exceptional access to proactive, on-the-books market data that empowers them to make strategic decisions to improve occupancy and revenue. Unlike traditional systems that rely exclusively on historical data, Demand360 provides real-time insights into future demand trends, allowing hotels to anticipate market shifts and adjust their pricing and sales strategies in advance. The platform compiles a wealth of information from a diverse range of sources, such as participating hotels, online travel agencies, global distribution systems, and direct brand.com bookings, resulting in a comprehensive and accurate overview of market demand. With Demand360, hotels can assess their performance against competitors, track booking patterns, and identify peak demand periods before they arise. Its intuitive dashboards present crucial metrics, including occupancy forecasts, pricing trends, and market share, in a format that is both clear and actionable. Furthermore, this cutting-edge tool provides hoteliers with the vital insights required to enhance their operations and maintain a competitive edge in the industry. By leveraging these analytics, hotels can not only adapt to the ever-changing market landscape but also proactively shape their strategies for long-term success.
Integrations Supported
Amadeus Agency360
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Data Devices
Date Founded
1989
Company Location
India
Company Website
www.datadevices.com/thehotelier/
Company Facts
Organization Name
Amadeus Hospitality
Date Founded
1987
Company Location
United States
Company Website
www.amadeus-hospitality.com/solutions/business-intelligence/demand360/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
