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What is the Hotelier?

The Hotelier represents a thorough and unified Property Management Suite that manages every aspect of hotel operations, including front office and reservation management, food and beverage offerings, banquet coordination, inventory oversight, guest services, financial accounting, payroll administration, engineering and maintenance, and housekeeping, while also delivering real-time business insights for prompt decision-making. In the highly competitive arena of the hospitality sector, the edge comes not only from the elegance of the facilities but also, and perhaps more importantly, from the quality of customer service rendered. To uphold exceptional standards of customer service, it is essential to meticulously oversee a wide array of functions and processes, much like a conductor expertly guiding an orchestra to produce a flawless performance. This orchestration guarantees that every detail of the guest's experience receives attention, resulting in a seamless and pleasurable stay. Furthermore, a hotel that successfully combines superior service with operational efficiency is more likely to thrive amidst the multitude of options available to travelers. In such a saturated market, the ability to adapt and innovate is crucial for sustained excellence and guest satisfaction.

What is Amadeus Navigator360?

Amadeus Navigator360 is a powerful business intelligence solution tailored for hoteliers who seek to improve their decision-making through data-driven insights that can boost both revenue and market competitiveness. This innovative platform delivers a comprehensive, real-time overview of market demand, competitor performance, and booking trends, all through an intuitive interface. Utilizing Navigator360, professionals in the hotel industry can extract actionable insights, enabling them to assess their property's performance relative to rivals, monitor changing traveler preferences, and identify fresh growth avenues. By integrating data from diverse sources, including Global Distribution Systems (GDS), Online Travel Agency (OTA) channels, and Amadeus’s extensive travel network, it offers a detailed understanding of the market landscape. Hotels can scrutinize essential metrics such as market share, pricing strategies, booking patterns, and trends regarding guests' length of stay, which allows for timely adjustments in pricing and sales approaches. Furthermore, Navigator360 supports thorough segmentation analysis, equipping hoteliers to customize their offerings more effectively for various customer demographics. This tool ultimately acts as a critical asset for those in the hospitality sector who are dedicated to utilizing data to propel their business growth. Additionally, as the industry evolves, having access to such a resource can facilitate smarter, more strategic planning for future challenges and opportunities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Data Devices

Date Founded

1989

Company Location

India

Company Website

www.datadevices.com/thehotelier/

Company Facts

Organization Name

Amadeus Hospitality

Date Founded

1987

Company Location

United States

Company Website

www.amadeus-hospitality.com/solutions/business-intelligence/navigator360/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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