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What is trustMinder?

trustMinder is a cutting-edge, cloud-driven solution aimed at capturing the Voice of the Customer, allowing both brands and governmental entities to effectively evaluate their customer experience. The significance of trust in retaining customers is paramount; when trust diminishes, customers are likely to explore other options. With trustMinder, you have the capability to consistently monitor and cultivate that trust, keeping you in sync with customer experiences at all times. By leveraging sophisticated methods to collect and analyze feedback, trustMinder converts traditional surveys into valuable insights that can inform key business strategies. Feedback can be collected from various channels, transforming it into actionable plans that enhance customer relations. Utilizing real-time text analytics and machine learning, you are equipped to quickly identify the factors influencing your customer experience ratings. Furthermore, you can create dynamic reports that not only depict customer experience metrics but also link them to business performance and operational data. This proactive approach allows for the immediate identification and resolution of customer issues, nurturing a more agile and responsive interaction with your clientele. In the end, trustMinder empowers you to forge a deeper connection with your customers by placing their trust and satisfaction at the forefront of your business endeavors, ultimately leading to enhanced loyalty and engagement.

What is EventEdge?

We specialize in creating customized, intuitive applications suitable for events of any size, ensuring that your meeting, trade show, conference, or corporate event can benefit from our innovative solutions right away. Recognizing the common challenge of unreliable internet connectivity at events, we design our applications natively across all major platforms to guarantee seamless data synchronization and optimal functionality, irrespective of connection issues. Our robust backend infrastructure allows event organizers to easily update information from any location at any time, while also granting access to valuable real-time feedback and analytics. We pride ourselves on our commitment to client satisfaction, guiding you through every step of the process and providing round-the-clock support for any assistance you might need. Understanding that event organizers often face time constraints, we simplify the setup process, facilitating a swift deployment of our services. With our intuitive management platform, you can easily monitor all your data and distribute updates effortlessly, ensuring you stay informed and in command of your event's dynamics. Furthermore, our unwavering dedication to service excellence means we are always prepared to adapt to your specific requirements, delivering a holistic solution that significantly enhances the overall experience of your event. In this way, we not only meet but strive to exceed your expectations at every turn.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

trustMinder

Company Website

trust-minder.com

Company Facts

Organization Name

Persource

Date Founded

2013

Company Location

United States

Company Website

www.eventedge.co

Categories and Features

Customer Experience

Not specified

Text Analytics

Not specified

Categories and Features

Event Management

Gamification
Social Media Promotion
Volunteer Management

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