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What is uEngage?

Contactless ordering is revolutionizing the dining experience by allowing restaurants to establish an online presence and receive orders directly from customers. This feature is accessible to various food and beverage establishments, including fine dining, quick service restaurants, and cloud kitchens, among others. Utilizing QR codes and unique URLs, businesses can streamline online ordering processes while also incorporating loyalty wallets and promotional codes. Menu management is made easy with options to create distinct menus for dine-in, delivery, and pick-up services. Customers benefit from mobile authentication via OTP, ensuring secure transactions, and operators can manage promotional banners and digital payments effortlessly. Rider management and in-depth analytics empower store owners to optimize operations and enhance customer satisfaction through real-time feedback and comprehensive data insights. Various order types can be accommodated, including seamless home delivery options and in-store interactions, where patrons can place orders by scanning QR codes at the restaurant. Additionally, takeout services allow customers to conveniently order meals for pickup, while in-car ordering facilitates curbside delivery by enabling customers to submit their vehicle details. The loyalty wallet feature encourages repeat business by allowing establishments to create tailored promotions, such as flat discounts, percentage-based discounts, and cashback offers, ultimately enriching the customer experience further. This comprehensive ordering system not only enhances convenience but also fosters customer engagement and loyalty across diverse dining scenarios.

What is DotPe?

Empowering physical retail stores to effectively utilize digital technology is essential in today's market. This strategy allows customers to easily browse your product offerings while they are in-store. Furthermore, shoppers can effortlessly reach out to your business through WhatsApp to place their orders. Enhanced visibility on Google is achieved as certain items gain popularity in your catalogue, facilitating easier discovery for potential patrons. Customers are also given the flexibility to place digital orders at their leisure while shopping in-store. Nurturing an ongoing relationship with your clientele significantly contributes to your business's expansion. By engaging customers via WhatsApp, you encourage direct communication that bypasses third-party platforms for product discovery. This connection not only promotes deeper engagement with your products but also encourages loyalty. Additionally, customers can finalize their payments directly through banking apps using their credit or debit cards, which streamlines the process by removing the need to enter CVV or 3D Secure Password/OTP. Overall, this technological integration significantly improves the customer experience while simultaneously boosting sales and fostering loyalty for your business. As a result, businesses that embrace this approach are likely to see lasting benefits in their customer relationships and overall success.

Media

Media

Integrations Supported

Dunzo
Google
Google Pay
MealPe
Petpooja
Pidge
WhatsApp
Zipler.io

Integrations Supported

Dunzo
Google
Google Pay
MealPe
Petpooja
Pidge
WhatsApp
Zipler.io

API Availability

Has API

API Availability

Has API

Pricing Information

₹1000 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

uEngage

Date Founded

2018

Company Location

India

Company Website

www.uengage.in

Company Facts

Organization Name

DotPe

Company Location

India

Company Website

dotpe.in/

Categories and Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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