urLive vs. CloudMeet

urLive enables your customers to effortlessly initiate high-definition live video calls with your team, enhancing communication efficiency. This no-code cloud service is configured, managed, and supported via an intuitive web portal. In contrast to traditional teleconferencing solutions, your team can handle multiple incoming video calls simultaneously through the same link, ensuring seamless connectivity. There is no need for downloads, installations, passwords, or account setups, streamlining the process for users. Customers can engage in unique private video calls with your designated team by simply clicking on an endlessly reusable URL known as an Infinity Link. These brandable, text-based URLs can be easily shared across various platforms, including your website, CRM, social media, chatbots, kiosks, SMS/text messages, and emails, to enhance or elevate communication efforts. The video calls can be accessed from any device or platform through a web browser, ensuring maximum accessibility. Calls are intelligently routed to specific individuals or designated groups based on customizable rules of availability and expertise. Answered calls don’t need a host, as they can seamlessly involve other agents through addition, forwarding, or transfer options. Additionally, the service includes a feature to schedule calls, providing further flexibility. Furthermore, Capacity Services™ are available to respond to calls whenever your team is unavailable, ensuring no customer is left unattended. This innovative approach personalizes customer engagement, allowing for more meaningful interactions through live video calls initiated by the clients themselves.

Businesses now have access to a self-hosted, encrypted solution for online meetings, team chat, audio/video calls, and various communication channels. This latest release includes several key features: first, users can easily join a meeting on their mobile devices by entering their meeting ID, password, and name; second, logging into CloudMeet is streamlined with personal credentials; third, individuals can create either an instant meeting or schedule a virtual meeting for a later time; fourth, users can manage their invitations by viewing, accepting, or rejecting them and can effortlessly join or initiate meetings; fifth, real-time push notifications facilitate immediate communication with colleagues through one-on-one or group chats; and lastly, users can customize their meeting settings for enhanced functionality.