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What is usabiliTEST?

Regardless of your goals—whether it's increasing ROI, improving conversion rates, or creating a high-quality product at a lower cost—usability testing can be a key driver of your success. At usabiliTEST, we specialize in developing online solutions specifically tailored for remote usability testing. Our commitment lies in providing user-friendly applications that incorporate powerful data analysis tools, enabling you to streamline your processes with instant data results that are actionable. Implementing card sorting techniques can greatly aid in structuring your website's content, deciding key elements for the home page, and creating suitable labels for different categories. The Prioritization Matrix proves to be a useful tool for achieving consensus on critical issues, whether you are interacting with current clients, potential customers, or working alongside your colleagues. The System Usability Scale (SUS) is a quick and dependable tool for assessing usability standards. Additionally, conducting a heuristic evaluation serves as a practical usability assessment method for software, helping to identify usability obstacles within the user interface, which ultimately contributes to a more seamless user experience. This holistic strategy not only boosts the effectiveness of your product but also prioritizes user satisfaction throughout your design process, ensuring that user needs are always met. By embracing these methodologies, you can cultivate a design ethos that champions usability and user engagement.

What is TheySaid?

TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.

Media

Media

Integrations Supported

Integrations Supported

HubSpot CRM
Salesforce
Slack
Zendesk

API Availability

API Availability

Pricing Information

$24.95 per month
Free Trial Offered?

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

usabiliTEST

Company Location

United States

Company Website

www.usabilitest.com

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Categories and Features

UX

Not specified

Categories and Features

AI Interviewing

Not specified

Product Analytics

Not specified

Synthetic User Tools

Not specified

User Research

Not specified

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