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What is vCIO Hero?

vCIO Hero is a cutting-edge virtual CIO platform tailored for managed service providers (MSPs), emphasizing the importance of quarterly business reviews (QBR) by refining strategy assessments with sophisticated ICT audit instruments, traffic-light risk evaluations, and organized recommendations labeled as “Good/Better/Best” via an intuitive visual solution builder. It incorporates vital elements such as an ICT summary, thorough audits with expert commentary, diverse recommendation options, and a Kanban-style planning roadmap to streamline strategic efforts. The platform effortlessly integrates with PSA and RMM systems to ensure data synchronization and provides branded client portals that promote transparency throughout quarterly business reviews. Uniquely, vCIO Hero not only prioritizes compliance reporting but also aims to enhance sales conversion, helping MSPs simplify intricate technology frameworks, reduce costs, and expedite decision-making by applying established sales psychology tactics. Furthermore, it can be accessed as an independent solution or as part of Invarosoft’s Stack Saver bundles, offering a compelling alternative to separate tools such as ScalePad Lifecycle Insights and vCIO ToolBox. With its extensive functionalities, vCIO Hero is set to dramatically improve the operational efficiency and overall effectiveness of MSPs in addressing their clients' IT requirements, thereby ensuring that they remain competitive in a rapidly evolving market.

What is Liongard?

Streamline, secure, and enhance your IT managed services with Liongard, the sole automation platform that offers comprehensive visibility throughout your entire tech stack. This capability empowers your team to operate at ten times their usual efficiency. The monotonous task of manually logging in to oversee Internet Domains, SQL servers, and other systems can be eliminated. By consolidating systems within Liongard, you can efficiently audit historical data, monitor significant changes, set proactive alerts, and generate reports across your IT infrastructure. With Liongard's integrated automation platform, onboarding new customers and keeping track of system modifications becomes a seamless daily process. Moreover, this platform aids in gathering data for business assessments, identifying new project potentials, and transforming clients into Managed Services. As a result, your managed service provider can achieve greater profitability, improved efficiency, and enhanced security, covering everything from the evaluation of prospective clients to the safeguarding of their systems. Automation provided by Liongard reduces the likelihood of human error, thus streamlining operations significantly. Ultimately, embracing Liongard means not only enhancing your current capabilities but also preparing your organization for future growth and stability.

Media

Media

Integrations Supported

Autotask PSA
ScalePad Lifecycle Insights
Kaseya BMS

Integrations Supported

Autotask PSA
ScalePad Lifecycle Insights
Addigy
Cisco Adaptive Security Appliance (ASA)
Cisco Meraki
ConnectWise RMM
Datto RMM
ESET Endpoint Security
Google Workspace
Hudu
IT Glue
Kaseya VSA
Microsoft Azure
Microsoft Entra ID
OpenText Core Endpoint Protection
Slack
VMware ESXi
WatchGuard Network Security
Watchman Monitoring

API Availability

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?

Pricing Information

$29
Per customer environment/mo

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com/vciohero/

Company Facts

Organization Name

Liongard

Date Founded

2015

Company Location

United States

Company Website

www.liongard.com

Categories and Features

MSP

Not specified

Categories and Features

IT Documentation

Not specified

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring

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