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What is vLoyalty?

Forget about needing an app or a physical card; instead, enjoy a simple rewards program that links directly to your customer's credit card. vLoyalty employs its proprietary technology, which is smoothly integrated into your terminal or point-of-sale setup. As soon as a customer completes a transaction, they are prompted to enroll in the loyalty program. By simply clicking 'yes', their credit card gets connected to your loyalty system, streamlining the entire process. This means there's no necessity for a physical card, no smartphone applications, and no complicated sign-up procedures. You can register a new loyalty member in just seconds while they check out. Furthermore, you can effortlessly track customer purchases via the vLoyalty dashboard and send SMS reminders to encourage them to return to your store. This cutting-edge method greatly improves customer interaction and fosters long-term loyalty. With its user-friendly features, vLoyalty not only simplifies the reward process but also helps businesses build stronger relationships with their customers.

What is Driver's Advocate?

Boosting customer loyalty hinges on enhancing service-driven retention strategies. The Driver’s Advocate System streamlines the process of customer retention by delivering a customized and rewarding experience, which fosters greater engagement with your dealership. This innovative system features a service scheduler that dispatches direct, mileage-driven alerts for upcoming service and maintenance needs. It also includes a loyalty point tracker, enabling customers to exchange points for discounts on dealership services or apply them toward their next vehicle purchase from the same dealership. Furthermore, the system incorporates a theft tracker that alerts users if their vehicle is moved without permission, a convenient fuel finder, and a host of other useful tools! The Driver’s Advocate System is designed to work seamlessly with both Apple and Android devices, ensuring accessibility for a broad spectrum of users. To begin your journey with this system, simply head to your device's app store and search for the “Maintain Auto” app, where you can unlock a new level of dealership interaction and service satisfaction. Enjoy the peace of mind that comes with knowing your vehicle's needs are being actively managed.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

vLoyalty

Date Founded

2009

Company Location

United States

Company Website

www.vloyalty.com

Company Facts

Organization Name

EFG Companies

Date Founded

1977

Company Location

United States

Company Website

www.efgcompanies.com/products/drivers-advocate/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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