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What is vManager?

vManager, developed by vCom Solutions, is a recognized and award-winning tool designed for effective telecom management. This cloud-based solution enables organizations to monitor their communication expenditures across various carriers and manage their inventory efficiently. Through interactive graphs and charts, users can visualize monthly trends and perform detailed analyses of their communications spending, segmented by type, location, and carrier. Such insights empower businesses to assess whether they are optimizing their communications investments and facilitate more informed decision-making processes. Additionally, vManager offers features that streamline the management of telecom assets, further enhancing operational efficiency.

What is Avotus ReflectR?

Unlock unparalleled insights into your utilization of UC&C, call performance, user interaction, productivity levels, and financial implications. At Avotus, we understand how crucial your UC&C platform is in cultivating an effective remote work environment. We also recognize the limitations associated with standard reporting tools provided by various UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To genuinely improve UC&C practices, gain a competitive advantage, and optimize results, you need more than just the fundamental reporting, archiving, and retrieval functionalities. ReflectR equips you with Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts, enabling your leadership and management teams to swiftly evaluate usage trends in your UC&C platform, thereby enhancing employee productivity and engagement across the board. This all-encompassing solution not only simplifies your processes but also reinforces strategic decision-making, paving the way for sustainable success in your organization. With ReflectR, you can take informed actions that propel your business forward.

Media

Media

Integrations Supported

OpsHub

Integrations Supported

Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Microsoft Teams
Skype

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

vCom Solutions

Date Founded

2001

Company Location

United States

Company Website

www.vcomsolutions.com

Company Facts

Organization Name

Avotus

Date Founded

1981

Company Location

Canada

Company Website

www.avotus.com

Categories and Features

Cloud Cost Management

Not specified

Spend Analysis

Not specified

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Wireless Expense Management

Move / Add / Change Options
Procurement Management
Split Billing
Usage Reporting

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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