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What is vManager?

vManager, developed by vCom Solutions, is a recognized and award-winning tool designed for effective telecom management. This cloud-based solution enables organizations to monitor their communication expenditures across various carriers and manage their inventory efficiently. Through interactive graphs and charts, users can visualize monthly trends and perform detailed analyses of their communications spending, segmented by type, location, and carrier. Such insights empower businesses to assess whether they are optimizing their communications investments and facilitate more informed decision-making processes. Additionally, vManager offers features that streamline the management of telecom assets, further enhancing operational efficiency.

What is Norstar Cloud?

A cloud communications system equips businesses to secure their future by adapting to the continuously changing technological environment. As organizations strive to take advantage of the latest advancements available, they also need to prepare for rapid innovations on the horizon. This flexible strategy enables companies to effectively address evolving service requirements, technological progress, and changing customer expectations. Cloud communication services offer state-of-the-art audio and video features that compete with those of the industry's largest players. By adopting a hosted solution, organizations can utilize contemporary applications like virtual audio assistants and Unified Communications, in addition to a variety of integrated services encompassing voice, chat, and data technologies. Embracing cloud communications allows businesses to improve customer service, increase employee efficiency, and foster stronger relationships with their clientele. Interestingly, 67% of organizations utilizing these solutions have noted enhancements in the efficiency of mobile workers and faster problem resolution, highlighting the real advantages of this technology. Furthermore, as companies integrate these communication tools, they enhance their overall operational capabilities, driving long-term growth and adaptability in an ever-evolving market. Ultimately, investing in cloud communications not only meets present demands but also strategically positions businesses for enduring success in a swiftly transforming landscape.

Media

Media

Integrations Supported

OpsHub

Integrations Supported

OpsHub

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

vCom Solutions

Date Founded

2001

Company Location

United States

Company Website

www.vcomsolutions.com

Company Facts

Organization Name

Norstar Networks

Company Location

United States

Company Website

www.norstar.net/norstar-cloud

Categories and Features

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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