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What is vScreen?

Clients frequently encounter annoyance when they must gather information from multiple sources and stages, which leads to inefficiencies that can hurt your business, resulting in missed sales opportunities, higher conversion expenses, rushed compliance processes, and a slow erosion of brand loyalty. vScreen tackles these issues by converting remote interactions into fluid experiences, allowing customers to execute all the necessary actions they would typically perform in an in-person meeting, while ensuring that their engagements start and finish within their chosen channel. The platform facilitates real-time identity verification and enables users to upload and download essential documents during the interaction, seamlessly linking with your backend operations. By presenting clear and straightforward information on the customer's display, you can clarify intricate products, minimizing the chances of misunderstandings. Furthermore, it includes features for showcasing terms and conditions and capturing electronic signatures, which creates a thorough audit trail that upholds compliance and fosters trust. This forward-thinking strategy not only improves the customer experience but also bolsters your business’s operational efficiency and enhances its reputation over time, ultimately leading to sustained growth and customer loyalty. In this way, vScreen not only simplifies processes but also empowers businesses to thrive in an increasingly digital landscape.

What is Steward?

Steward offers an all-encompassing onboarding and Know Your Customer (KYC) solution tailored for the contemporary AI landscape, streamlining the identity verification process from the initial document capture to automated assessments. This innovative platform features a cohesive digital workflow that encompasses document scanning, face matching, liveness verification, and identity verification, all powered by AI-enhanced decision-making and risk assessment that adapt to shifting regulations and emerging threats. It guarantees compliance across various jurisdictions, automates the vetting of sanctions and watch lists, and triggers alerts and case management actions when higher-risk scenarios arise, enabling organizations to broaden their due diligence without resorting to resource-intensive reviews. Furthermore, the platform is equipped with APIs that seamlessly integrate with existing customer interactions, reducing user drop-off rates and enhancing conversion rates, while providing compliance teams with a centralized dashboard to monitor progress, maintain audit trails, and evaluate risk factors. As a result, Steward not only boosts operational efficiency but also fortifies compliance capabilities in an ever-evolving regulatory environment, supporting businesses in navigating the complexities of customer verification with ease. Ultimately, the solution empowers organizations to enhance their overall risk management strategy effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vizolution

Date Founded

2013

Company Location

United Kingdom

Company Website

www.vizolution.com/digital-products/vscreen/

Company Facts

Organization Name

Steward

Company Location

United States

Company Website

getsteward.ai/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

KYC

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