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What is vtenext?

vtenext stands out as the pioneering All-In-One Customer Relationship Management (CRM) solution that seamlessly incorporates a BPMN engine alongside cutting-edge AI technology. By breaking down departmental barriers, it addresses a significant productivity obstacle. A comprehensive CRM like vtenext serves as a vital instrument for enhancing the overall effectiveness across varied business functions. BPMN Engine This integrated feature offers a user-friendly graphical interface that facilitates the automation and digitization of diverse business processes. It empowers team members by eliminating low-value tasks, thereby reducing time wastage and minimizing the potential for errors. Artificial Intelligence With its built-in algorithms, vtenext elevates organizational efficiency and effectiveness through various functionalities, including: - Automatic ticketing and lead classification - A chatbot designed for lead generation - A support chatbot for both internal and external inquiries - Optical Character Recognition (OCR) By automating key areas such as marketing, pre-sales, sales, customer service, and project management, vtenext positions businesses for greater success in a competitive landscape. Ultimately, this holistic approach not only streamlines operations but also fosters a more cohesive and agile work environment.

What is EnterpriseLead?

In 2007, Enterprise Lead debuted its first Lead Management Platform, aiming to engage with businesses as true partners rather than simply clients. This distinctive strategy enables us to be the only provider of lead management cloud software that avoids subscription fees, monthly payments, or hidden charges; our earnings are solely derived from commissions on successfully converted leads. We remain steadfast in our commitment to your success, offering support around the clock every single day. Despite many attempts to imitate our business model, no one has come close to our level of innovation, particularly since we were the first to implement the ping post-two-step delivery system, a feature now widely utilized by numerous CRM systems. Over the years, we have consistently improved our Lead Management Platform, adding a variety of advanced features such as a state-of-the-art cloud-based Client Relations Management system, an immediate call back option for real-time lead transfers, tailored email responders, an intuitive navigation toolbar, and various other unique functionalities that distinguish us in the industry. Our relentless pursuit of innovation and commitment to partnership has positioned us as market leaders, redefining how businesses engage with their clients effectively. As we continue to evolve, we remain dedicated to providing the best tools and services for your growth and success.

Media

Media

Integrations Supported

3CX
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira Align
Magento
Mailchimp
Microsoft Exchange
PrestaShop
Salesforce
Shopify
SuiteCRM
Vtiger CRM
Wildix
WooCommerce
Zimbra

Integrations Supported

3CX
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira Align
Magento
Mailchimp
Microsoft Exchange
PrestaShop
Salesforce
Shopify
SuiteCRM
Vtiger CRM
Wildix
WooCommerce
Zimbra

API Availability

Has API

API Availability

Has API

Pricing Information

24
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

vtenext

Date Founded

2006

Company Location

Italy

Company Website

www.vtenext.com

Company Facts

Organization Name

Enterprise Lead

Company Location

United States

Company Website

enterpriselead.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

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