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What is xMatters?

xMatters functions as an intelligent communication platform designed to optimize essential business processes, especially in the realms of IT operations, DevOps, and major incident management. Trusted by over 1000 global organizations, xMatters delivers sophisticated communication tools that enhance IT management efficiency, guarantee business continuity, promote employee engagement, and elevate customer interactions. The platform is distinguished by its remarkable reliability and innovative features, proving itself to be an essential asset for contemporary businesses. Additionally, its functionalities are regularly updated to adapt to the ever-evolving demands of organizations in today's fast-paced landscape, ensuring that users are always equipped with the latest advancements in communication technology.

What is GRASP?

Clearly identify, illustrate, and communicate risks in a way that is easily understood. Embrace a risk-focused strategy that includes thorough assessment, effective management, and continuous monitoring of potential threats. Enhance your operational efficiency by minimizing the time allocated to manual tasks through a structured approach. GRASP provides flexible solutions that are specifically designed to meet the distinct needs of your organization without requiring any programming knowledge. As the pace of digital transformation quickens and connectivity widens, the landscape of risks has undergone considerable change. Neglecting both traditional and new IT threats, especially during tough times, can jeopardize a company’s financial health and longevity. Adopting an Information Security Management System (ISMS) tool can play a crucial role in reducing risks for your organization. By employing instruments such as data protection impact assessments (DPIA) and robust deletion protocols, you can effectively manage your data resources. GRASP not only aids in navigating the complexities of business impact and risk assessments in accordance with ISO 22301 standards but also ensures that your organization complies with necessary regulations while promoting a safe environment. Additionally, being proactive in risk management is vital for achieving enduring success and resilience in an ever-evolving technological landscape, as it allows organizations to adapt swiftly to new challenges. By prioritizing these strategies, businesses position themselves to thrive even amid uncertainty.

Media

Media

Integrations Supported

Activeeon ProActive
Confluence
Cove Data Protection
Dynatrace
Easyflow
Google Cloud Platform
Google Cloud Trace
Kaseya BMS
Kaseya VSA
N-able Take Control
New Relic
Okta
PagerDuty
Salesforce
ServiceNow
Shift
Slack
Xitoring
Zendesk
ZigiOps

Integrations Supported

Activeeon ProActive
Confluence
Cove Data Protection
Dynatrace
Easyflow
Google Cloud Platform
Google Cloud Trace
Kaseya BMS
Kaseya VSA
N-able Take Control
New Relic
Okta
PagerDuty
Salesforce
ServiceNow
Shift
Slack
Xitoring
Zendesk
ZigiOps

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Everbridge

Date Founded

2002

Company Location

United States

Company Website

www.xmatters.com

Company Facts

Organization Name

DextraData

Date Founded

1995

Company Location

Germany

Company Website

grasp-irm.com

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Security

Alerts / Notifications
Antivirus/Malware Detection
At-Risk Analysis
Audits
Data Center Security
Data Classification
Data Discovery
Data Loss Prevention
Data Masking
Data-Centric Security
Database Security
Encryption
Identity / Access Management
Logging / Reporting
Mobile Data Security
Monitor Abnormalities
Policy Management
Secure Data Transport
Sensitive Data Compliance

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