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What is xSellco Feedback?

New clients can take advantage of a free registration for Feedback and eDesk until the end of September, with no hidden fees, obligations, or risks, and no need for a credit card. Boost your business's reputation by collecting more reviews from happy customers, as xSellco Feedback empowers you to manage customer reviews as you see fit. A remarkable 95% of consumers consider reviews when deciding to purchase your products or services. You can easily establish targeting rules to reach out only to your satisfied customers for review requests via email, using criteria such as timely deliveries, previous positive feedback, and specific items purchased. Utilize effective email templates that can be branded with your logos and product images, or create your own designs that showcase your unique brand identity. Enhance the personalization of your emails by incorporating dynamic placeholders for customer names and product specifics, ensuring that each message feels tailored to the recipient. Furthermore, xSellco Feedback seamlessly integrates with all your sales platforms, allowing you to enhance your Amazon Feedback and online reputation from one centralized dashboard, which simplifies the process of gathering more reviews. By optimizing this approach, you not only boost customer interaction but also cultivate lasting loyalty through impactful communication, ultimately benefiting your business growth in the long run.

What is SatisMeter?

SatisMeter is capable of detecting dissatisfied customers through various channels such as email, mobile applications, and websites. This innovative multi-channel solution enhances customer loyalty by gathering in-app feedback, utilizing methodologies like the Net Promoter System (NPS), Customer Effort Scores (CES), and Customer Satisfaction (CSAT) measurements. It serves as an essential resource for web and mobile application developers, growth strategists, marketers, and mobile app proprietors. With an impressive average response rate of up to 35%, the unobtrusive and lightweight survey pop-up effectively engages users. Its primary purpose is to identify unhappy customers, mitigate churn, harness the influence of customer advocates, and confirm product development priorities. Integrating the survey into your existing application is made seamless with Segment.com, which takes care of all the targeting requirements for you. By simplifying the process, SatisMeter ensures that businesses can swiftly adapt to customer feedback and enhance their offerings.

Media

Media

Integrations Supported

Akita
Chattermill
Customer.io
Drift
Easyflow
Geckoboard
HubSpot CRM
HubSpot Customer Platform
Integrately
Planhat
Rambox
Salesmachine
Segment
Slack
Startdeliver
Walmart
Wufoo
eDesk
sensedata

Integrations Supported

Akita
Chattermill
Customer.io
Drift
Easyflow
Geckoboard
HubSpot CRM
HubSpot Customer Platform
Integrately
Planhat
Rambox
Salesmachine
Segment
Slack
Startdeliver
Walmart
Wufoo
eDesk
sensedata

API Availability

Has API

API Availability

Has API

Pricing Information

$79.00/month
Free Trial Offered?
Free Version

Pricing Information

$49.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

xSellco

Date Founded

2012

Company Location

Ireland

Company Website

www.xsellco.com

Company Facts

Organization Name

SatisMeter

Date Founded

2015

Company Location

Czech Republic

Company Website

www.satismeter.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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