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What is xpdCrm?

xpdCrm serves as a fundamental element of a comprehensive professional services automation software suite aimed at enabling your organization to efficiently handle sales data. As a key component of the xpdOffice suite, this versatile tool provides an easy-to-use interface that assists businesses in managing opportunities and expediting deal closures. By utilizing xpdCrm, you can focus more on fostering customer relationships instead of being overwhelmed by administrative duties. The software is customizable to fit your unique methods of lead and customer management, delivering real-time analytics that empower you to assess business performance and make strategic decisions. Employees thrive when equipped with tools that improve efficiency while minimizing complications, making simplicity a crucial feature. Furthermore, xpdCrm guarantees prompt access to customer information, and being web-based, xpdOffice allows for data retrieval from any location worldwide, including through mobile devices via xpdWireless. In addition, xpdOffice's seamless integration with popular applications like Microsoft Word amplifies its utility and user experience. This remarkable connectivity and user-friendliness position xpdCrm as an essential tool for any organization aiming to enhance its sales operations, ultimately leading to better outcomes and growth. The ability to adapt to various business needs solidifies its role as a transformative asset in the competitive landscape.

What is Customer Thermometer?

Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.

Media

Media

Integrations Supported

AWeber
BrightGauge
Campaign Monitor
Chattermill
Datto RMM
Desktop.com
Exclaimer
Gmail
Google Docs
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Project
Microsoft Word
Salesforce
Shopify
TeamSupport
Zendesk
Zoho Desk
xpdOffice

Integrations Supported

AWeber
BrightGauge
Campaign Monitor
Chattermill
Datto RMM
Desktop.com
Exclaimer
Gmail
Google Docs
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Project
Microsoft Word
Salesforce
Shopify
TeamSupport
Zendesk
Zoho Desk
xpdOffice

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

xpdoffice

Company Location

United States

Company Website

xpdoffice.com/crm/

Company Facts

Organization Name

Customer Thermometer

Date Founded

2010

Company Location

United Kingdom

Company Website

www.customerthermometer.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

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